Userpilot

JUNE 12, 2024

Ability to incorporate customer feedback : Incorporating customer feedback makes you develop and make appropriate iterations to your product for better customer retention. Product analysts play a critical role in translating user data into actionable insights for product teams. Looking into tools for product analysts?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Department of Product

NOVEMBER 16, 2023

In practice, this could mean coworkers being able to ask questions about product initiatives or upcoming roadmaps which would be incredibly helpful. Another product unveiling a similar use case this week, albeit in a distinctly different category is Celonis. Transaction revenue grew 7.2% Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Lyfts engineering teams explain how they do it.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Centercode

DECEMBER 22, 2020

This year has forced us to grow and change many, many aspects of our lives, from how we work (#remote), to how we communicate with our team (“Can you guys see my screen?”), The Impact of Pre-Release Product Testing on Star Ratings (Report). How Arris Saved $1M by Fixing Bugs Before Release (Case Study).

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! Just look at Bonjoro that recently released a case study about how they increased their trial to paid conversion rate by 32.7%. What Are SaaS Onboarding Tools? Tl;DR (Categories of SaaS Onboarding Tools).

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

JUNE 11, 2021

The results are increased engagement, increased productivity, and better solutions. Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. But both teams should be working together to drive more revenue than attacking the customer base separately.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Gainsight

JUNE 29, 2021

Whether it provides essential software or not, every SaaS company has to work hard to keep customers satisfied and continue to subscribe. The need for a team to manage customer relationships and needs became clear as companies started losing customers. One thing to keep in mind is that not all churn is bad.

Reporting Tools 40

Reporting Tools User Testing Weak Development Team Onboarding KPIs 40

Userpilot

JUNE 9, 2021

A Product Manager builds the product by identifying customer needs and creating specifications for developers. That can include educational posts and videos focusing on solving specific problems using the product, case studies showing how existing users have achieved success with your product, and writing help docs.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. We will work with you over months iteratively to develop that idea. That includes design systems, pattern libraries and guidelines, but it goes beyond that. ” Jonathon: You mentioned earlier that good UX humanizes technology. Show up with an idea.

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168

Userpilot

OCTOBER 29, 2020

In a sense, this brings the Product Marketer a lot closer to the Product Team than a ‘regular marketer’- so we can say that the product marketer acts as a bridge between the product and the marketing team. Even though Natalia works as a part of the Marketing Team, she is very close to the Product Team. Writing help docs.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 94

The Product Coalition

JULY 24, 2020

So I’m using it as a case study to help you see how it works in practice. Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Andrew Chen

NOVEMBER 15, 2021

The Cold Start Problem is a book a collection of case studies, from Tinder, Twitch, credit cards, Dropbox, and others — about the lifecycle of these networked products. These frameworks are targeted at teams building new products, first and foremost. Colorful flags from every country hung from the ceiling.

Books 63

Books Research Software Reporting Tools Technical Review 63

PMLesson's Ace the PM Interview

JULY 13, 2020

HackerNoon reports PMs outpaced average job growth in the US by 5X in recent years!) From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. It’s your responsibility to build the product roadmap. Business Acumen.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

JANUARY 28, 2021

Some people want to believe that they won’t happen or don’t want to talk about them so that they don’t risk being seen as bad at their job. I’ve never seen a roadmap naming the bugs a team wants to introduce?—?but Most tech products are heavily software or technology-based. of the gross domestic product.”

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

User Testing 111

User Testing Framework Feedback Software Onboarding KPIs 111

Userpilot

AUGUST 29, 2022

With marketing insights, product marketing teams can locate marketing channels that bring the most valuable customers. Competitors’ analysis for identifying strengths and weaknesses. For example, you can use a product analytics tool to spot drop-off points. Report the bug with a high priority.

Data Visualization 89

Data Visualization Customer Feedback Customer Experience User Testing 89

Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Awesome products, to be sure, but are they high touch or high volume?

Reporting Tools 70

Reporting Tools Airlines Weak Development Team User Testing 70

Pragmatic Marketing

MARCH 6, 2019

Most software products created today are designed for high-volume, low-customization scenarios. They’re all designed to deliver one system to a large volume of clients, and are all pretty much the same from client to client and implementation to implementation. Awesome products, to be sure, but are they high touch or high volume?

Reporting Tools 70

Reporting Tools Airlines Weak Development Team User Testing 70

Userpilot

NOVEMBER 18, 2020

You often may hear that “power users are your oldest users”, or that they are “your most active users” or those “who are best at using your tool”. Power users are getting a lot out of using your tool. Provide testimonials and case studies. And – best of all – they will refer your service to people they know.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience User Testing 97

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? When most people think of product development, they imagine an in-person experience. It’s a bold gambit, but if anyone can pull it off, Daniel can. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Read on for the Product Development Health Check Playbook written by Angus McDonald and Kayla Li.

Weak Development Team 155

Weak Development Team Reporting Tools Research Software Feedback Software 155

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40