NextBigWhat

AUGUST 2, 2019

We launched the first cohort of the product management course last year, did a bunch of experiments on the content, format and the process – ranging from offline-only course, online-only, recorded to live sessions and we are now happy to have found the high impacting format + content + process. . Get Brochure.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

Intercom, Inc.

DECEMBER 13, 2018

But that’s what we’re heavily investing in, and we have a big partnerships team now working from PWC to companies like Revevol in France, Enablo in Australia and Paychex and Slalom Consulting in the U.S. We did not have these certifications when we started, because Workplace was a product for Facebook itself.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Userpilot

JANUARY 19, 2021

This of course, leads to higher customer engagement. It helps us greatly in tracking our product’s usage and gives us early alerts if something is going south. Book a free consultation today. You can incentivize feature adoption for your most active customers with medals that show they mastered a particular product area.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Gainsight

OCTOBER 7, 2019

It’s one thing to deliver features and product launches and another to understand and improve the experience holistically, and Gainsight PX empowers us to. ” -Tom Shelly, Product Marketing Director, Bizzabo. Today, product adoption, customer retention, expansion, and advocacy have become critical business priorities.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13