Certifications, Customer Communications, Messaging and Policies

Built for you: Powerful updates to Series, Banners, Resolution Bot, and more to help you stay personal at scale

Intercom, Inc.

FEBRUARY 10, 2021

The world experienced exponential change and began navigating its way towards the “new normal,” and the way that companies support and engage their customers has rapidly evolved. Efficiently scale your messaging with new additions to Series. Split test messaging flows to find the optimal path.

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What To Do With a High Churn Rate

The Product Coalition

FEBRUARY 11, 2021

User/customer retention is often the lifeblood of a business, especially in the software spaces. If your product or service cannot keep the customers it attracts, it cannot grow. Word of mouth is a powerful thing, and a bad customer service experience can ruin a customer relationship for life.

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Product Management Today

Built for you: Powerful updates to Series, Banners, Resolution Bot, and more to help you stay personal at scale

What To Do With a High Churn Rate

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