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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress.

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10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

Leverage AI-generated video tutorials to engage users inside your app without spending a lot of resources. Offer self-service support with an in-app resource center to allow customers to find instant help. Offer self-service options. and engage users with video content right inside your app.

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10 Best Data Visualization Platforms for Product Managers

The Product Coalition

The company has a great resource base, which is supplemented by other users. One of the most loved features of Tableau are their interactive reports. As the business world moves away from static PDFs being sent around in emails, interactive data visualizations are becoming more common. No worries!

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Customer Education Examples to Ensure User Growth in SaaS

Userpilot

Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education is the process of training your customers (directly or indirectly) to get the most out of your product or service. Build training content and certification programs.

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Like this onboarding tooltip that was auto-translated into German with Userpilot: Provide seamless customer service with a self-serve resource center.

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Top 12 UX Improvements for SaaS That Enhance Engagement and Drive Retention

Userpilot

In-app resource centers allow customers to resolve their issues, reducing friction and increasing satisfaction. If you don’t have the time and resources for extensive research, you can use in-app surveys to collect customer feedback at scale. Provide proactive customer service with an in-app resource center.

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Top Challenges for Embedded Analytics and How to Overcome Them

Reveal

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. Technical Resources Needed for Implementation. Legacy Infrastructure.