Certifications Embedded Analytics Resources User Friction 
Userpilot
DECEMBER 3, 2022
User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. To identify opportunities to improve your UX design, you should start with user research. Collect customer feedback with in-app surveys. Investigate why that might be.
Userpilot
APRIL 30, 2024
TL;DR Value-based growth is a strategy that prioritizes delivering value to customers. By helping them grow, your business grows as well. The approach makes your company more customer-centric , improves customer satisfaction and retention , and gives you a competitive edge.
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Userpilot
DECEMBER 10, 2022
User friction is anything that prevents users from getting things done and accomplishing their goals. Too much friction kills your relationships with customers and eventually results in churn. In this article, we’ll cover: What is user friction and how it can kill your relationship with customers?
Userpilot
FEBRUARY 27, 2023
Is Userlane or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.
Userpilot
FEBRUARY 27, 2023
Is Whatfix or Apty the best tool for customer feedback? Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.
Userpilot
NOVEMBER 29, 2022
You can do this by making the product tour interactive, adding a resource center, gamifying the process, and constant iterations through A/B tests. There are standard onboarding metrics you should take note of which determine the success of a product tour such as activation rate, user engagement score, churn rate, etc.
Userpilot
FEBRUARY 21, 2023
Is Pendo or Apty the best tool for customer feedback? In this post, we’ll discuss exactly that – what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. Userpilot is the perfect alternative for collecting and analyzing customer feedback in-app.
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