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Adopting a Continuous Discovery Mindset Across the Organization

Product Talk

Our students are a mix of full-time graduate students and working professionals who pursue a graduate certificate while working. This course is a 3-day seminar and our students are working executives. DOEC stands for Designing for Organizational Effectiveness Certificate. The DOEC / ELOC Design Approach.

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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Training content can consist of written resources, tutorial videos , or in-app guidance through UI elements. Offer continuous customer education with an in-app resource center.

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Announcing Intercom Academy – a new place to learn and grow

Intercom, Inc.

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. Avoid the time drain of switching between tools by customizing your inbox. Designed to grow with your needs.

Seminar 23