Userpilot

JULY 14, 2024

While a bachelor’s degree in a relevant field like computer science, information systems, or statistics is often preferred, it’s not always a strict requirement. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

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Userpilot

AUGUST 30, 2024

Starting a career as a customer service representative requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

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Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer service representatives is essential for success. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

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Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

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Gainsight

OCTOBER 7, 2019

Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. There’s finally a solution for company wide customer-centricity: The Customer Cloud.

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Research Software Reporting Tools User Testing Customer Experience 13

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Looking into tools for customer advocates? One of the biggest factors influencing your salary is your experience level.

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Userpilot

JULY 28, 2024

They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action! How much does a retention manager make?

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