ChatGPT Customer Feedback Enterprise Inbound 
Intercom, Inc.
DECEMBER 28, 2022
For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.
Business of Software Conference
NOVEMBER 16, 2023
And while advances in technology like ChatGPT and other artificial intelligence tools can now mimic humanity and sound more like humans and less robotic, they’re still imperfect tools. Customers know they’re not speaking to an actual human. Visit customers often. Your customers expect these messages from you.
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