Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom for Enterprise.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.    (Agilists state this in the positive: “start less, finish more.”)

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

DECEMBER 18, 2022

While this may sound dystopian to some, Vazgen Babayan , Group Product Manager at Adobe, is optimistic AI will bring about positive changes and more disruptive innovations. Building on this, there is a positive trend of launching marketplaces that contribute to sustainability by focusing on waste management, circular economy and more.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

BrainMates

JULY 23, 2023

Generative AI platforms like ChatGPT, Bard, GitHub Copilot and Midjourney are the forerunners in a wave of platforms about to revolutionise how all digital assets are created and managed. Enterprises will be able to develop software in-house or purchase services, both for a negligible fraction of the current cost.

Generative AI 52

Generative AI Research Software Product Research Data Visualization 52

Business of Software Conference

OCTOBER 11, 2023

It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? What would make it easiest to integrate the process into their business Every segment is different — every acquiring company is different as to what they are looking for.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

People-First Product Leadership

JULY 17, 2023

The author provides eight core principles to consider, which I find apply to all types of organization, not just enterprises. Marty has a positive future view, “ historically, over time, companies pursue more products, and more new companies are created, so the industry experiences overall growth.” There are two sides.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

Usersnap

JUNE 15, 2023

For example, the release of ChatGPT (OpenAI’s artificial intelligence chatbot) caused quite a stir across different industries. Identifying and implementing customer needs and problems will help you: Position your company as customer-centric. The collection of feedback can vary across teams, especially in large enterprises.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52