Product Talk

DECEMBER 18, 2024

I identify as a coach and not a consultant. Ideally, this outcome is a two-way negotiation between an executive at the company, often a chief product officer, a chief design officer, a CTO, and the cross-functional product team. I feel like as an industry, we need more humanity in technology, not less.

Product Research

UX Planet

JUNE 30, 2025

According to a 2024 banking technology report , chatbots/virtual assistants and personalized marketing are now seen as the AI use cases with the greatest future value in banking (cited by 87% and 83% of surveyed banks, respectively), alongside back-office automation (74%). institutions given their scale and technological leadership.

Data Visualization

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. However, getting from technological breakthrough to useful applications is far from straightforward. However, getting from technological breakthrough to useful applications is far from straightforward. Great stuff!”

Artificial Inteligence

Crafty CTO

FEBRUARY 7, 2023

So once I made the decision to move ahead on the launch of Crafty CTO , I wanted to get on with it. I started out skeptical of ChatGPT , the “word AI,” and its Large Language Model (LLM) brethren. ChatGPT seemed like yet another in a long line of amusing tech novelties dating back to the Sound Blaster talking parrot.

CTO Coach

Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. Connect with Brandon on LinkedIn here.

Research Software