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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Before hiring, assess your current needs and hire as your company grows.

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Finding Your True Career IMPACT Within the Product Field

ProductPlan

Unfortunately, this means a scant opportunity to promote ourselves leads to personal “brands” that seldom extend beyond our companies’ walls (physical or virtual). Anyone in product for a few years quickly notices no fixed definition of product management from one company to another. To your company? To your users and customers?

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33 Amazing Articles Every Product Manager Must Read

Hutwork

This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. While he talks mainly to entrepreneurs about slow, steady progress and growth for their companies, you can apply his tips and advice to product development. #5 You also need to name KPIs for product people.

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Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Gainsight

Giving your CS team is dependent on your company values and needs. As Customer Success Operations becomes central to most companies, the growth of the CS team and professional role is leading to an opening of the profession. The keyword here is company mindset. Major Takeaways: Always be proactive and not reactive.

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. That’s still big enough to get you your next increment of growth as a company and growth in your user base.

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

And I think that, in a B2B setting, you need to figure out both what kinds of companies that you’re going to serve and then what kind of users within those companies you’re going to serve. That’s still big enough to get you your next increment of growth as a company and growth in your user base.