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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. This enables companies to make informed decisions, tailor products, and improve customer experiences based on a deep understanding of customer needs and trends.

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9 Best Onboarding Platforms for SaaS Companies

Userpilot

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. There are a few benefits of investing in a dedicated onboarding system. It doesn’t stop there.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. Chatdesk Trends automatically tags and identifies patterns in customer feedback from different channels.

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Mixpanel Analytics In-Depth Review: Is There a Better Alternative?

Userpilot

Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel dashboard homepage.

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Free vs Paid Analytics Platforms: How to Choose One (+ Best Tools in Each Category)

Userpilot

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. In reality, some companies are better served using free vs paid analytics platforms. Which camp would you belong in? Web analytics tools.

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Understanding What is Churn: Your Essential Guide to Retention Metrics

Userpilot

Simply put, churn measures how many customers businesses are losing over time — a central concern for companies dependent on customer retention , like those in the SaaS industry. By examining these rates over time, companies can glean important information regarding customer satisfaction and loyalty fluctuations. What is churn ?

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Top 12 Product Adoption Software in 2024

Userpilot

Userguiding – best product adoption tool for small companies. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. Enterprise : The Enterprise plan can be custom-made to your demands and will be priced accordingly.