Construction, Customer Feedback, Customer Satisfaction and Software Review

What is Customer Sentiment Score & How to Measure It?

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?

Data Visualization

Data Visualization Feedback Software Customer Feedback Customer Experience

Building an Efficient Release Management Process

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management

Release Management Reporting Tools Analytic Tools Feedback Software

How to Collect Qualitative Feedback in SaaS

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Looking to collect and analyze feedback?

Feedback Software

Feedback Software User Testing Research Software Customer Feedback

Webinars

Secure SaaS Success: Embedded Finance as a Competitive Advantage

Demystifying DAPs: A Practical Guide to Digital Adoption Success

The AI Superhero Approach to Product Management

MORE WEBINARS

How to Conduct a UX Audit in SaaS

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience.

Analytic Tools

Analytic Tools Feedback Software Research Software Data Visualization

NPS Survey Template: Best Practices and Examples

Userpilot

MARCH 23, 2023

It saves you time, ensures consistency, and enables easy customization to fit your unique needs and branding. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. They are loyal customers and will recommend your product , given the opportunity.

Product Research

Product Research User Testing Feedback Software Customer Feedback

Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. TL;DR User behavior patterns are the systematic ways users interact with a website and app. Book a demo now to begin.

Data Visualization

Data Visualization Feedback Software Analytic Tools Research Software

The Differences, Pros and Cons Between Waterfall and Agile Methodologies

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools

Reporting Tools Agile Feedback Software User Testing

Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

Feedback Software

Feedback Software Analytic Tools Data Visualization User Testing

User Documentation: The Ultimate Guide for Product Managers

Userpilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation? But great documentation doesn’t happen by accident.

Document

Document Analytic Tools Feedback Software User Testing

Avoid ‘Product’ Ground Hog Day: Unlocking Success When Crafting an Outcome-Driven Roadmap

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. What about the customer’s goals?

Roadmap

Roadmap Feedback Software Onboarding KPIs User Testing

Product-Centric vs Customer-Centric: What’s the Difference, and How To Switch to a Customer-Centric Approach?

Userpilot

JUNE 7, 2022

Product-centric vs customer-centric: which approach do you use for your SaaS business? By understanding the difference between a product-centric and a customer-centric approach, you can create a strategy that’s aligned with your SaaS growth goals. Have a pricing strategy that encourages users to engage with your product.

User Testing

User Testing Customer Experience Feedback Software Customer Feedback

Userlane for Customer Satisfaction: Features, Pricing, and Review

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

HelpHero for Customer Satisfaction: Features, Pricing, and Review

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. Let’s get started!

Customer Satisfaction

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools

Why CEOs Should Not Be Our Primary Source of Customer Input

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. CHROs finds great talent and creates useful review processes. Somehow, interpreting customer needs can feel different.

User Testing

User Testing Customer Feedback Customer Experience CTO Coach

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Lou Assist for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Userpilot for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Chameleon for Customer Satisfaction: Features, Pricing, and Review

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your Customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Your guide to a successful website redesign: everything you need to know

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Evaluation.

Reporting Tools

Reporting Tools Research Software Data Visualization Feedback Software

SaaS churn: A simple and proven strategy to reduce churn rate under 2% in SaaS

Usersnap

APRIL 27, 2022

We sat down with the team for preventing customer churn and were able to combine churn analytics with customer feedback to reduce it down to 4.26%. As the OKR driver for reducing SaaS churn, I faced an unknown opponent because I was unaware of why our customers were leaving us. In fact, we surpassed it significantly.

Feedback Software

Feedback Software Analytic Tools Research Software User Testing

Appcues vs Chameleon: Which is Better for Customer Feedback?

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Chameleon compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Data Visualization

Appcues for Customer Satisfaction: Features, Pricing, and Review

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. You want to collect detailed customer feedback.

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Five Ways to Track Customer Sentiment

Alchemer Mobile

FEBRUARY 24, 2022

Delivering customer love starts with listening to your customers. To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. This post covers five ways to track and evaluate customer sentiment. What is customer sentiment and why does it matter? No, not NPS.

User Testing

User Testing Feedback Software Customer Feedback Customer Experience

Mixpanel for User Engagement Analysis: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective user engagement analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. Let’s get started! Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Feedback Software Software Review

Mixpanel for User Analytics: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective user analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. Looking for a Better Alternative for User Analytics? Try Userpilot!

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Heap for User Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. You’ll need to use third-party engagement tools to turn these insights into actions.

Data Visualization

Data Visualization Analytic Tools Technical Review Onboarding KPIs

Heap for User Behavior Analysis: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization

Data Visualization Analytic Tools Technical Review Feedback Software

Mixpanel for User Behavior Analysis: Features, Pricing, and Review

Userpilot

MARCH 11, 2024

Looking for an effective user behavior analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

Data Visualization

Data Visualization Analytic Tools Feedback Software Software Review

GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Userlane vs Spekit: Which is Better for Customer Feedback?

Userpilot

MAY 26, 2024

Is Userlane or Spekit the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Userlane and Spekit compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Analytic Tools

Appcues vs Whatfix: Which is Better for Customer Feedback?

Userpilot

MAY 26, 2024

Is Appcues or Whatfix the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Whatfix compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Data Visualization

GainsightPX for User Behavior Analysis: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

Looking for an effective user behavior analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user behavior analysis needs. Let’s get started! feature heat maps).

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Appcues vs UserGuiding: Which is Better for Customer Feedback?

Userpilot

MAY 22, 2024

Is Appcues or UserGuiding the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Data Visualization

12 Voice of the Customer Best Practices That Make a Difference

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts.

User Testing

User Testing Data Visualization Customer Feedback Customer Experience

UserGuiding vs Spekit: Which is Better for Customer Feedback?

Userpilot

MAY 26, 2024

Is UserGuiding or Spekit the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how UserGuiding and Spekit compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Data Visualization

Userlane for New Customer Onboarding: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs

Onboarding KPIs Analytic Tools Feedback Software Data Visualization

Userlane for New Customer Onboarding: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs

Onboarding KPIs Analytic Tools Feedback Software Data Visualization

Pendo vs WalkMe: Which is Better for Customer Feedback?

Userpilot

MAY 19, 2024

Is Pendo or WalkMe the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Pendo and WalkMe compare when it comes to collecting customer feedback.

Feedback Software

Feedback Software User Testing Customer Feedback Data Visualization

Userpilot for User Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

Looking for an effective user analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user analytics needs. This helps in making informed decisions based on real user responses.

Data Visualization

Data Visualization Analytic Tools Onboarding KPIs Feedback Software

GainsightPX for New Customer Onboarding: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

Looking for an effective new customer onboarding tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding KPIs

Onboarding KPIs Analytic Tools Data Visualization Feedback Software

GainsightPX for Interactive User Guides: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs. Let’s get started!

Analytic Tools

Analytic Tools Feedback Software Data Visualization Onboarding KPIs

Userlane for Interactive User Guides: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs. Let’s get started! Ready to see Userpilot in action?

Data Visualization

Data Visualization Analytic Tools Feedback Software User Testing

Userlane for Interactive User Guides: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs. Let’s get started! Ready to see Userpilot in action?

Data Visualization

Data Visualization Analytic Tools Feedback Software User Testing

HelpHero for New Customer Onboarding: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?

Onboarding KPIs

Onboarding KPIs Analytic Tools Feedback Software Data Visualization

What is Customer Sentiment Score & How to Measure It?

Building an Efficient Release Management Process

Webinars

Trending Sources

How to Collect Qualitative Feedback in SaaS

Webinars

How to Conduct a UX Audit in SaaS

NPS Survey Template: Best Practices and Examples

Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

The Differences, Pros and Cons Between Waterfall and Agile Methodologies

Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

User Documentation: The Ultimate Guide for Product Managers

Avoid ‘Product’ Ground Hog Day: Unlocking Success When Crafting an Outcome-Driven Roadmap

Product-Centric vs Customer-Centric: What’s the Difference, and How To Switch to a Customer-Centric Approach?

Userlane for Customer Satisfaction: Features, Pricing, and Review

HelpHero for Customer Satisfaction: Features, Pricing, and Review

Why CEOs Should Not Be Our Primary Source of Customer Input

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Lou Assist for Customer Satisfaction: Features, Pricing, and Review

Userpilot for Customer Satisfaction: Features, Pricing, and Review

Chameleon for Customer Satisfaction: Features, Pricing, and Review

Your guide to a successful website redesign: everything you need to know

SaaS churn: A simple and proven strategy to reduce churn rate under 2% in SaaS

Appcues vs Chameleon: Which is Better for Customer Feedback?

Appcues for Customer Satisfaction: Features, Pricing, and Review

Five Ways to Track Customer Sentiment

Mixpanel for User Engagement Analysis: Features, Pricing, and Review

Mixpanel for User Analytics: Features, Pricing, and Review

Heap for User Analytics: Features, Pricing, and Review

Heap for User Behavior Analysis: Features, Pricing, and Review

Mixpanel for User Behavior Analysis: Features, Pricing, and Review

GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userlane vs Spekit: Which is Better for Customer Feedback?

Appcues vs Whatfix: Which is Better for Customer Feedback?

GainsightPX for User Behavior Analysis: Features, Pricing, and Review

Appcues vs UserGuiding: Which is Better for Customer Feedback?

12 Voice of the Customer Best Practices That Make a Difference

UserGuiding vs Spekit: Which is Better for Customer Feedback?

Userlane for New Customer Onboarding: Features, Pricing, and Review

Userlane for New Customer Onboarding: Features, Pricing, and Review

Pendo vs WalkMe: Which is Better for Customer Feedback?

Userpilot for User Analytics: Features, Pricing, and Review

GainsightPX for New Customer Onboarding: Features, Pricing, and Review

GainsightPX for Interactive User Guides: Features, Pricing, and Review

Userlane for Interactive User Guides: Features, Pricing, and Review

Userlane for Interactive User Guides: Features, Pricing, and Review

HelpHero for New Customer Onboarding: Features, Pricing, and Review

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