Give your customers best practices, not just FAQs
Intercom, Inc.
JANUARY 20, 2021
Of course, customers are busy. Embed a how-to video within your doc for a speedier lesson. It means translating your product’s concepts into customer friendly language, so they don’t have to. Take time to review your customers’ messages to see how they talk about their problems and which keywords they use.
Let's personalize your content