Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? Recency takes into account the last time the customer engaged with the product. The Frequency score depends on how often the user engages with a product or feature. Choose the most relevant customer segments to drive your product goals. What is RFM analysis?

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 89

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 81

Customer Experience Analytic Tools User Testing Customer Feedback 81

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 84

Product Research User Testing Customer Feedback Research Software 84

Mixpanel

OCTOBER 6, 2022

Over the course of my career, I’ve sat in dozens of conference rooms, Zoom meetings, retreat centers, and team outings all created with the sole purpose of getting Marketing and Product talking. There are product goals and marketing goals. Our customer doesn’t care what’s Product and what’s Marketing.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

The Product Coalition

JULY 30, 2020

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. Even though the article is intended for entrepreneurs, it could also provide fundamental insights to product managers who are tasked to improve metrics in a marketplace.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

Modus Create

APRIL 27, 2020

Our clients have migrated to React for a few reasons: Their legacy app didn’t have the capabilities to support modern browser features and rich user interfaces. This, of course, affects the company’s ability to capture new revenue (new features = new value to the market) and hurts the company’s bottom line (wasted time = wasted money).

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Userpilot

OCTOBER 11, 2021

Tired of tracking retention metrics that get you nowhere? To achieve that, you need to first have an accurate idea about how your product is performing. In this article, we’re covering 10 of the most important retention metrics you need for your SaaS business, and how you can improve each of them to have increased revenue.

Onboarding KPIs 87

Onboarding KPIs Feedback Software Analytic Tools Research Software 87

Userpilot

JULY 22, 2023

What is a land and expand strategy? In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! Select the right expansion strategy for your product, business goals, and pricing model (i.e.

Feedback Software 69

Feedback Software User Testing Strategy Onboarding KPIs 69

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR HelpHero is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 17, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR HelpHero is a good choice for user behavior analysis and it comes with features such as event tracking, feature tags, user journey mapping, and user segmentation analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics.

Analytic Tools 70

Analytic Tools Data Visualization Feedback Software Research Software 70

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. Everyone wants to grow organically through great product experience.

Analytic Tools 73

Analytic Tools Onboarding KPIs Research Software Product Marketing 73

Userpilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? Agile release planning allows teams to deliver value in less time and collect user feedback while they are still working on the product. The whole agile team should take part in release planning but the product owner is accountable for the final plan.

Agile 90

Agile Feedback Software User Testing Product Research 90

Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? Let’s explore how Pendo, UserGuiding, and Product Fruits compare when it comes to SaaS reporting. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 15, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 27, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

OCTOBER 30, 2023

Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. This is essential to build a roadmap that drives the product strategy.

Data Visualization 81

Data Visualization Product Research User Testing Onboarding KPIs 81

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118