Crowdsource Customer Experience Software Review Vision 
Gainsight
SEPTEMBER 19, 2022
For Customer Success (CS) teams, creating and managing alignment is essential at all stages of your CS evolution. At the onset, you need to create organization-wide alignment around what customer success will mean and the impact it should make on your business. . What is a customer success handbook?
Alchemer Mobile
FEBRUARY 2, 2021
They focus all of their time and resources on building a great app. When it comes time to launch, however, they fall into the trap of thinking submitting an app to the app stores is the same as launching an app. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. It’s marketing.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Intercom, Inc.
JUNE 20, 2018
As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. But we quickly realized that the job of sales at Intercom is two-fold: to drive revenue for the company and be the voice of our customers.
Gainsight
MAY 13, 2020
Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. One, we love our customers and dedicate a large percentage of our roadmap towards helping them achieve more with Gainsight.
PMLesson's Ace the PM Interview
SEPTEMBER 9, 2019
We realized this was a common question and decided to build a simple visualization to compare software engineer titles across companies. The next few times a related question came up on Blind, we shared a link to our site. We quickly realized crowdsourcing information was the only way we could scale and grow. What’s next?
Expert insights. Personalized for you.
52 
Let's personalize your content