Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Write a draft, talk through it with your peers, your manager and other staff engineers – and don’t forget to ask for feedback.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

SidsAvenue

AUGUST 19, 2016

Here's an interesting report predicting the budgets of libraries. From the report " When it comes to justifying their spend librarians and information specialists put a lot of stock in usage statistics: 86% use them to prove the value of their purchases, second most important is feedback from users (77%). "

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

SidsAvenue

AUGUST 19, 2016

Here's an interesting report predicting the budgets of libraries. From the report " When it comes to justifying their spend librarians and information specialists put a lot of stock in usage statistics: 86% use them to prove the value of their purchases, second most important is feedback from users (77%). "

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

Bain Public

JUNE 11, 2019

In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. Roadmap and Build Products Customers Love Aha! system is complex allowing for many tasks to get done with a single software.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

The Product Coalition

JUNE 22, 2020

A new survey by the rapid consumer feedback platform Alpha sheds valuable light on the question. Alpha surveyed over 500 product leaders from large organizations and startups for its 2020 Product Management Insights Report. Surprisingly, ideas from leadership ranked near the bottom at 13%. More on this below.

User Testing 78

User Testing Product Research Customer Feedback Research Software 78

The Product Coalition

JUNE 9, 2023

If you don’t approach multi-team leadership as its own beast, everyone is going to suffer. I’ve found that PMs maintain their own comms rail, almost like a backchannel messaging platform. Sometimes someone is designated to be the “contact person” with a major customer. Crowdsource a standard and stick with it.

Reporting Tools 112

Reporting Tools Crowdsource Leadership Vision 112