Userpilot

FEBRUARY 28, 2023

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way.

User Testing 95

User Testing Customer Feedback Feedback Software Customer Experience 95

Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. Trial and error: adding sales input to the product roadmap.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Lenny Rachitsky

DECEMBER 5, 2023

They launched the company back in 2019, while still students at the University of Pennsylvania, and today have scaled the app to millions of users and nearly 20,000 schools. Embrace a single-player mode as a wedge for social products Many people talk about the value of a “single-player mode.” This rarely works out.

User Testing 52

User Testing Research Software Customer Experience Data Visualization 52

Bain Public

OCTOBER 19, 2021

It’s about setting broad goals for your product and defending your company against current or future competitors. The reality is that your challengers are out there, and many will try to make an identical copy of your product to compete for your TAM (Total Addressable Market). They remain unique in the market and hard to catch.

Feedback Software 52

Feedback Software Roadmap Data Visualization Strategy 52

Bain Public

JUNE 11, 2019

Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

Business of Software Conference

APRIL 9, 2021

Everybody’s slowing down, including your customers so often, we’re b2b. Well, the reason we are spread out like this is because we compete on customer service. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. families and our health and our mental health.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40