Crowdsource Customer Feedback Reporting Tools Technology 
Gainsight
MAY 23, 2019
In addition to the exciting announcement of the Gainsight Customer Cloud at Pulse 2019 and new offerings that include Gainsight CDP, CX and RO, our product leaders also shared an incredible list of innovations to our existing products. Adopting a new system or complying with internal best practices can come with a learning curve.
Usersnap
FEBRUARY 19, 2019
The customer finding it could damage your reputation. Negative online feedback is just a finger’s swipe away. It’s nice to have your customers testing the application. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Crowdsourcing happens online.
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The Product Coalition
MARCH 27, 2020
I had to learn a new tool, and a new organization, all at once. Slack is a channel-based messaging platform We use channels to organize our work into focused, easily searchable conversations?—?for Our Customer Experience team sends every tweet to @SlackHQ into a channel to review and discuss (we have #love-tweets and #beef-tweets).
DISQO
JULY 5, 2018
Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. No one wants to be the next Blockbuster.
DISQO
JULY 5, 2018
Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. No one wants to be the next Blockbuster.
DISQO
JULY 5, 2018
Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. No one wants to be the next Blockbuster.
Intercom, Inc.
APRIL 22, 2021
In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. What’s the right way to do this in your company? It could be any of these different areas.
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