The Product Manager Coach Blog
SEPTEMBER 5, 2023
In this article, we’ll delve deep into the importance of networking for product managers, drawing upon years of experience and insights from industry leaders. Innovations arise daily, and staying ahead isn’t just about skill—it’s about insights. It includes tech enthusiasts, market researchers, and even end-users.
Usersnap
FEBRUARY 19, 2019
The customer finding it could damage your reputation. Negative online feedback is just a finger’s swipe away. It’s nice to have your customers testing the application. Crowdtesting is simply user testing through broader groups of people. Let’s look at the primary “Crowdsourcing” concept first. Let’s explore more.
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The Product Coalition
MARCH 27, 2020
Our Customer Experience team sends every tweet to @SlackHQ into a channel to review and discuss (we have #love-tweets and #beef-tweets). As I heard one of our customers say during user research: “Slack is a more human way of communicating.” from suppliers and agencies to partners and customers.
Userpilot
MARCH 3, 2022
Helping your users get the most out of your product is an important (and tricky) job. Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience. Looking for SaaS knowledge base examples?
DISQO
JULY 5, 2018
It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons.
The Product Coalition
MARCH 5, 2018
Here they are at a glance: Identify the problem There are no alternatives to good old fashioned user research Get the right data set Machine learning needs data?—?lots Weigh the cost of getting it wrong A wrong prediction can have consequences ranging from mild annoyance to the user to losing a customer forever. lots of it!
DISQO
JULY 5, 2018
It will win with the customer by doing a series of small bets that give it insight on how to build that long-term customer relationship.”. In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons.
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