Bain Public

JUNE 11, 2019

In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. Is a highly customizable product, covering all aspects of project and product management as well as offering a system suitable for large product teams.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. We were laser-focused on helping everyone buy Intercom and nailing the fundamentals of SaaS sales.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Gainsight

MAY 13, 2020

Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. Vision and voice of the customer have made us the leader among customer success software vendors. Customer Experience Center.

Analytic Tools 59

Analytic Tools Feedback Software Technical Review Customer Experience 59