Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Brian: One of the most interesting things about the approach to the book was how important the crowdsourcing part was.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

SidsAvenue

AUGUST 19, 2016

Here's an interesting report predicting the budgets of libraries. From the report " When it comes to justifying their spend librarians and information specialists put a lot of stock in usage statistics: 86% use them to prove the value of their purchases, second most important is feedback from users (77%). "

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

SidsAvenue

AUGUST 19, 2016

Here's an interesting report predicting the budgets of libraries. From the report " When it comes to justifying their spend librarians and information specialists put a lot of stock in usage statistics: 86% use them to prove the value of their purchases, second most important is feedback from users (77%). "

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

The Product Coalition

JUNE 22, 2020

A new survey by the rapid consumer feedback platform Alpha sheds valuable light on the question. Alpha surveyed over 500 product leaders from large organizations and startups for its 2020 Product Management Insights Report. Surprisingly, ideas from leadership ranked near the bottom at 13%. Where are you finding new ideas?

User Testing 78

User Testing Product Research Customer Feedback Research Software 78