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What’s a Customer Success Handbook and why it’s important?

Gainsight

Much like an employee handbook, your CS handbook is a central repository of your customer success policies, procedures, guidelines and more. A good handbook should be crowdsourced. What is a customer success handbook? Here are some of the biggest benefits: . How should a customer success handbook be developed?

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Maximize Engagement as a Remote Product Leader

ProductPlan

Aside from regularly scheduled check-ins, remote leaders also benefit from having an open-door policy, even when there’s no actual door involved. And crowdsource ideas for future activities and let the team vote for their top picks via a poll to ensure that as many people as possible are excited about participating.

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How do market researchers add experimentation to drive better business outcomes?

DISQO

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. No one wants to be the next Blockbuster.

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How do market researchers add experimentation to drive better business outcomes?

DISQO

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. No one wants to be the next Blockbuster.

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How do market researchers add experimentation to drive better business outcomes?

DISQO

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. No one wants to be the next Blockbuster.

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Black Women’s Business Collective founder Zanade Mann on advocating for your peers

Intercom, Inc.

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. You affect policy. We’re in the very beginning of that – that is the goal. Because clearly, I can’t solve this on my own.

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Finding & Nurturing Top Talent | Elpie Bannister & Alex Yang | BoS Europe 2019

Business of Software Conference

Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. So, what ends up happening is that employees end up taking fewer days off than they would have if you had a fixed PTO policy.