Track feature requests & read customer feedback on Slack: what we do at Usersnap
Usersnap
JULY 27, 2020
Drift’s co-founder and CTO Elias Torres stated in our e-book How To Turn Customer Feedback Into Product Value : “Only our users are able to come up with improvements that can truly get their jobs done.” . Treat them like messages and conversations. The features customers need are constantly changing. Therefore you also need to keep up!
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