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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

Chief Technical Officer The CTO is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. The company needs a high percentage of this metric to stay competitive.

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Announcing Intercom’s new AI features

Intercom, Inc.

Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! Great stuff!” As a manager, being able to instantly summarize a conversation between my team and the customer is amazing.

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Hypotheticals in Product Management Meetup: Abridged Transcript

BrainMates

In April 2018, Brainmates hosted a Product Talks Sydney Meetup based on the “hypotheticals” format popularised by Geoffrey Robertson. A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. The panellists were: Mark Cohen, CTO at Domain.

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Product Management needs to tackle objections before they are raised at steering group meetings.

All About Product Management

It therefore stands that all senior stakeholders (those that could delay or prevent the product from being launched or a release going out) should be part of the steering group. For example, leading up to my last product launch the Head of Communications was invited to attend so we could discuss the communications plan.

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Why Wistia Turned its Company into a Mountain-Climbing Team

Amplitude

Our marketing team, for instance, could be left unprepared for a product launch because they didn’t know exactly when the product would be ready. It was hard to tell what was going on company-wide at any given moment because we didn’t have a unified system for scoping projects.

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The Number One Thing Product Managers Want This Year

ProductPlan

Products launch, marketing campaigns unfurl, and execs stroll onto stage, announcing the next big thing. Yet behind the scenes, things are often much different… as nearly 1,000 product professionals in a single survey have indicated. Fixing this is what 15% of what product managers want this year for 2020.

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My top essays/tweetstorms in 2019 on product/market fit, investing, KPIs, YouTubers, and more

Andrew Chen

The first office. The product launch. My good friend @drewjgray joined as CTO of the autonomous startup @voyage with @olivercameron. We think we’ll spend years on this. This is the one. We tell that to ourselves, investors, and friends. We celebrate all the milestones we’re supposed to. First check in.