Customer Communications, Dashboard, Events and Inbound

9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. What follows is a lightly edited transcript of the event. It is an exciting time for us at Intercom.

Feedback Software

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Product Management Today

9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

New at Intercom uncut: Watch our entire virtual launch event

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