Intercom, Inc.
OCTOBER 13, 2022
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. Third, a new visual bot builder.
The Product Coalition
JUNE 17, 2020
We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. One of the most powerful things Product Managers rely on for growth in 2020,?—?when
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Userpilot
JUNE 3, 2022
Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Another source of product marketing resources is the industry reports and benchmarks.
Gainsight
JULY 26, 2022
If you’re lacking visibility into product usage data, or if you don’t have the ability to guide and support how your customers engage with your product in valuable ways, there is a giant gap in your ability to fulfill your CS objectives. . Let your product handle the mundane so your CSMs can be human.
Userpilot
OCTOBER 6, 2022
How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Setting and tracking customer service communication metrics.
ProductPlan
MARCH 17, 2020
A product strategy includes a product vision statement (e.g., upsell new services). Your product strategy serves as a guide for every subsequent decision — from hiring to backlog grooming. Product Strategy : Consider which strategic activities impact your ability to deliver value to customers. Positioning.
Intercom, Inc.
MARCH 23, 2022
For over a decade, we’ve been making internet business personal with our customer communications platform. We enable the most critical component of the modern customer journey – ongoing engagement – throughout the customer journey, from converting prospects to onboarding new customers, activating, providing support, and beyond.
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