Intercom, Inc.
APRIL 19, 2018
In engineering, you want to move fast, ship often and solve real customer problems. Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. We take care of most of Intercom’s backend technologies. What it means to Run Less Software.
Userpilot
DECEMBER 6, 2022
It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?
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Alchemer Mobile
FEBRUARY 2, 2021
According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. It’s marketing.
Alchemer Mobile
DECEMBER 5, 2022
Over the past few years, many people in the development community have sounded off about “rating nags” and the “please rate me” dialogs that some apps show, with perhaps the most pointed critique coming from John Gruber , of Daring Fireball. These messages increase revenue, retention, ratings, and customer interaction.
Intercom, Inc.
DECEMBER 21, 2021
“We have accelerated through many years of progress as if we’re living in a time-lapse” Business is increasingly conducted online, and customer communications are undergoing a massive transformation as customer expectations change. The support leader’s guide to personal, efficient human support.
UX Studio
JUNE 20, 2019
The ability to develop more consciously requires knowledge of your own strengths and weaknesses. You have to manage your time, find new customers, communicate with clients and of course create exceptional design work. A new tool, plugin, method, trend or guideline pops up every day. Know your tools.
BrainMates
MAY 28, 2019
SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. The framework acted as a guide for good Product Management practice, and brought structure to the activities and deliverables of developing and maintaining products. Step 3: Get to really know your customers.
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