Userpilot
OCTOBER 6, 2022
How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.
Alchemer Mobile
FEBRUARY 2, 2021
According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. You don’t need a big budget or a dedicated marketing team to market your app.
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The Product Coalition
SEPTEMBER 14, 2020
A poorly defined product impacts your ability to respond to changing customer and market needs. It causes organizational and communication woes. It thwarts organizations efforts to scale agile product development. Many organizations erroneously define their products by taking a technology perspective.
Userpilot
SEPTEMBER 15, 2022
Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value.
Userpilot
APRIL 15, 2024
Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. We cover: Types of customer pain points. How to identify customer pain points. Six common customer pain points. Tools that help identify customer pain points: NPS surveys with open-ended questions.
Userpilot
SEPTEMBER 18, 2021
Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. You'll also have to communicate with numerous team members. #2 2 – Collaboration skills. 3 – Analytical and research skills.
Userpilot
SEPTEMBER 18, 2021
Hiring teams look for five key skills during the product marketing interview: communication, collaboration, analytics, and research skills, project management, and prioritization. You'll also have to communicate with numerous team members. #2 2 – Collaboration skills. 3 – Analytical and research skills.
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