Remove Customer Communications Remove Onboarding KPIs Remove Presentation
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Top Retention and Churn Product Manager Roles (+ Candidate Spotlight)

Userpilot

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1. Who would be the best fit for this job?

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9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)

Userpilot

It is not enough to support your users only when they have issues with your product. You have to engage with them at various stages in their user journey for a great customer experience. said that customer experience at most companies needed to improve. What is a customer engagement platform (CEP)?

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

Aspiring product marketers – are you worried about nailing your product marketing manager job interview? Whether this is your first product marketing job or if you're moving to a new company, product marketing interviews can be intimidating. What is the product marketing manager role?

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox.

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How to Select the Right Product Toolkit for Your Team

Userpilot

Whether you’re working as part of a product team or part of a larger product organization, having the right set of tools can help you be truly efficient. I’m sure at some point you’ve found yourself asking the question, “ am I using the right product toolkit ?”. Process first, tool later. Let’s jump right in!

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What is In-Product Messaging and How Do You Create It? (code-free!)

Userpilot

Here at Userpilot , we’re seeing more and more SaaS companies using in-product messaging as a way to communicate quickly and efficiently with their customers. In-product messaging displays to your customer inside your product while they are using it. A definition of In-Product Messaging.

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How to Become a Customer Success Analyst [+Tools and Resources]

Userpilot

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data , tracking KPIs, and identifying trends to improve the user experience. They work closely with customer success managers to enhance retention, reduce churn, and drive product adoption.