Intercom, Inc.

JUNE 13, 2022

Surveys: Now even more insightful and engaging. We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Userpilot

AUGUST 18, 2024

Trying to optimize these deliverables without using click tracker software is a gamble—you end up guessing what works and what doesn’t. Incorporating tracking tools into your business allows you to increase product engagement , optimize costs, design more personalized user experiences, and increase revenue. Try Userpilot.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 164

Feedback Software Systems Review Software Review Reporting Tools 164

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. Still, you may be unsure where to begin. Examples include SEMrush and Moz.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Usersnap

FEBRUARY 17, 2022

Getting user feedback is key to SaaS product growth (or any company’s growth, for that matter). And a seemingly small thing like placing feedback widget on your website, in your mobile app, or in your digital product can go a long way. Why Do You Need Feedback Widgets for Websites? Feedback Widget for Website.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. Web Developer.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 154

Research Software Feedback Software Reporting Tools Data Visualization 154

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. .

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. What is Heap? What is Google Analytics?

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

Data Visualization 105

Data Visualization Research Software Analytic Tools Feedback Software 105

Userpilot

SEPTEMBER 22, 2021

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. What are engagement tools?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

SEPTEMBER 26, 2018

In the world of recurring revenue, SaaS companies realize they need engaged customers if they are to grow a healthy, sustainable business. This is where having a solid customer engagement strategy comes in. Nowadays, you have to win over your customers month after month just to keep the lights on. What is customer engagement?

Messaging 202

Messaging User Testing Customer Feedback Customer Experience 202

Userpilot

JULY 21, 2022

Interested in providing better customer experiences with customer experience automation? Many brands have great products but what makes you stand out from the competition is customer experience (CX). But this is where customer experience automation (CXA) comes in. What is customer experience (CX) in SaaS?

Feedback Software 98

Feedback Software Customer Experience Reporting Tools Data Visualization 98

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. Onboarding new customers is an essential part of driving long-term retention and product adoption.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Data Visualization 94

Userpilot

MARCH 23, 2025

The competition for customer attention in app stores is intense , to say the least. million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). Try to understand what the in-app user journey is like.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Product Innovation Educators

APRIL 26, 2021

The name of this podcast is changing to Product Mastery Now, to better reflect our purpose of helping product managers becoming product masters, gaining practical knowledge, influence and confidence so you’ll create products customers love. . Interaction with customers is huge for creating joyful work.

Reporting Tools 204

Reporting Tools Feedback Software Technical Review Agile 204

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Userpilot

AUGUST 20, 2024

TL;DR Amplitude’s autocapture automatically tracks user interactions like clicks, page views, and sessions without manual event tagging. Amplitude’s autocapture can track multiple types of events, including clicks on elements, page views, sessions, form interactions, file downloads, and marketing attribution.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. Usually, you’ll have to fine-tune and customize this method to fit the context.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Userpilot

SEPTEMBER 1, 2024

Looking for a Google Analytics alternative that offers better customization, improved product analytics , and more data accuracy? TL;DR Google Analytics is an analytics platform offered by Google that helps businesses track website or app performance. Incomplete data due to ad blockers and data sampling.

Data Visualization 102

Data Visualization Analytic Tools Research Software Reporting Tools 102

Userpilot

JULY 30, 2023

And, how can it help product teams generate actionable insights and make informed decisions? With Heap, you can collect data on user actions, screen and page views, user properties, conversions, and acquisition channels. Heap’s Journeys feature allows you to analyze the paths that users take inside the product.

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

APRIL 30, 2024

As you may already know, Salesforce in-app guidance is a tool within the Salesforce platform that enables admins to create customized prompts, flows, and walk-throughs to help users to help users navigate through the application effectively. But this tool isn’t without its drawbacks.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. A guide on how to pick the best onboarding software. Onboarding is the ongoing process of educating users about a product. Common onboarding tools include signup flows , onboarding emails , welcome screens , checklists , tooltips , interactive walkthroughs , and webinars.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

AUGUST 22, 2024

You will also learn about two alternative product analytics solutions for event tracking; Userpilot and Google Analytics 4. TL;DR Amplitude is an analytics platform that enables businesses to monitor user interactions throughout the customer journey. All user actions, like ad interactions or page views, are events.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. Download the Scrum Guide 2020 Reordered for Free The Scrum Master Theses in Detail The Role of the Scrum Master This first set of the Scrum Master theses addresses their role in the Scrum process.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Reveal

JUNE 27, 2022

Embedded analytics tools can help Enterprises centralize the information they have and perform different types of analysis , predictive modeling and forecasting, machine learning and AI, and other advanced analytical functionalities that will provide them with the insights they need to maximize ROI and strengthen their competitive advantage.

Data Visualization 94

Data Visualization Embedded Analytics Analytic Tools Research Software 94

Userpilot

JUNE 22, 2021

Frustrated that your new users drop off before activation? When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Book the demo to find out more! What are Salesforce integrations?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. Francesca is not able to get the immediate insights she needs. Generating data is easy. So glad you asked!

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97