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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?

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9 essential sales steps you need to grow your SaaS startup

Intercom, Inc.

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. Meet your target users and get feedback. That way, she knows.

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Alchemer Adds Slack, Shopify, Gladly, and Braze Always-On Workflow Initiators 

Alchemer Mobile

Now you can listen to more events from the systems your business runs on so you can collect feedback in context of your customer’s experience. These initiators are available at no cost to Alchemer Workflow customers. View the full list of available initiators here.

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The Great Silence

The Product Coalition

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. If you ask; “How many customers did you speak to this week?” My view is that this evolution is bad for product management careers and the customers who benefit from what we do.

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What is the Product Operations Career Path?

ProductPlan

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. A strong product operations worker must know the product well, which demands deep curiosity and insight.

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How Communicating More Can Help You Succeed as a Product Manager

The Product Guy

Whether it’s your plans (roadmap), feedback you’ve heard from users, product usage data (analytics), or posing questions — getting what you’re doing and thinking in front of a cross-departmental audience will provide you with input that helps you make better decisions and will help align others with the goals you’re looking to achieve.

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Sustainable Product Strategy: How to Move from Outputs to Outcomes

Amplitude

Product managers and their teams almost always inform their roadmaps based on various data, market and user insights. Then they solicit feedback from internal stakeholders to inform planning. You can provide confidence to current customers that their expressed needs are prioritized. You can align on direction.