Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 87

User Testing Product Research Feedback Software Customer Feedback 87

Userpilot

OCTOBER 4, 2022

We’ll start by exploring what customer activation is and why it matters, cover the difference between a customer activation strategy and brand activation, set out how to craft a customer activation strategy of your own, and discuss the best tools for the job. Why is customer activation important?

User Testing 86

User Testing Customer Experience Customer Feedback Data Visualization 86

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. Start with mapping the customer journey. Let’s get started!

Analytic Tools 92

Analytic Tools Onboarding KPIs Research Software Feedback Software 92

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. What is a user flow? signing up for an app).

Data Visualization 88

Data Visualization Analytic Tools User Testing Customer Experience 88

Modus Create

SEPTEMBER 20, 2021

Most user personas are a great way to understand the hobbies of fictional Shutterstock characters, not so much for elevating product development. . Everyone buys one at some point but doesn’t always use it. A sample user persona. In fact, when used well, they can supercharge your product development, marketing, and sales.

Customer Feedback 97

Customer Feedback Customer Experience User Testing Data Visualization 97

Userpilot

JULY 13, 2023

The important metrics you should use to measure the growth of a company are: Customer acquisition cost (CAC) assesses the average cost to acquire new customers and evaluates the efficiency of sales and marketing efforts. Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship.

Onboarding KPIs 91

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 91

Userpilot

AUGUST 13, 2023

TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions.

Data Visualization 91

Data Visualization User Testing Customer Experience Feedback Software 91

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Reporting Tools 92

Userpilot

SEPTEMBER 14, 2023

Product marketing sits between product development and the market. Its main goal is to bring the product to the market and ensure it’s well-received by the target customers. Marketers can help product teams with competitive analysis and market research so that the product achieves the product-market fit.

Product Research 86

Product Research User Testing Research Software Feedback Software 86

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. But worry not! Book the demo! What is overengineering?

Feedback Software 92

Feedback Software Analytic Tools Research Software User Testing 92

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. Want to check it out?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is strategic product management?

Product Research 91

Product Research User Testing Customer Feedback Research Software 91

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. The more of them your product has, the happier your customers are.

Framework 88

Framework Feedback Software Onboarding KPIs User Testing 88

Gainsight

JUNE 28, 2021

A key part of this strategy is to build and use customer health scores, a functionality Gainsight created in its own customer success platform for all its customers. While scoring based on product adoption is used by many companies, that alone is not enough to get a holistic health of your customers.

User Testing 59

User Testing Customer Experience Customer Feedback Onboarding KPIs 59

Userpilot

NOVEMBER 21, 2022

Large organizations frequently releasing a lot of products will benefit from their expertise. Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. Product launch manager job description.

Product launches 93

Product launches Product Research User Testing Research Software 93

Userpilot

FEBRUARY 9, 2023

TL;DR Product optimization is a process of improving aspects of the product, like the UI, in small increments to better satisfy user needs and deliver on business goals. The process of product optimization starts with goal setting , like improving usability. Want to see how? Book the demo!

Product Research 87

Product Research User Testing Feedback Software Analytic Tools 87

Userpilot

NOVEMBER 20, 2023

However, the scoring and weighting are still subject to bias, and the process doesn’t always reflect customer needs. Before you do so, however, validate them through user interviews, surveys , fake door tests , or prototype experiments. Start creating your weighted scoring model by listing all the options to evaluate.

Product Research 94

Product Research User Testing Customer Experience Research Software 94

Userpilot

FEBRUARY 15, 2023

TL;DR A product tour demonstrates to your customers exactly how to use your product’s features. Firstly, product tours are a fantastic way to keep your users engaged. Different SaaS organizations have different methods of building product tours and driving toward customer success. Why use them?

Feedback Software 91

Feedback Software Analytic Tools Onboarding KPIs User Testing 91

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. You can break it down into two major categories: function and opportunity friction. Not all friction is bad.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization User Testing 96

The Product Coalition

FEBRUARY 11, 2023

The six steps towards finding PMF are: Line up your product goals first. Come up with product hypotheses. Prioritise the product hypotheses. Get feedback from at least five customers, but many as possible. Make small bets with minimum viable products (MVP). Steps in figuring out your target customer.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

Userpilot

JULY 15, 2022

Micro-conversions are small steps your users take to reach the primary goal. Measuring micro-conversions helps you uncover friction points to address them, and track the sales funnel. A macro conversion defines actions undertaken by a user that serve the primary goal of your business.

Customer Experience 97

Customer Experience Customer Feedback Data Visualization User Testing 97

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. In-app surveys allow you to collect targeted feedback from active users at scale.

Feedback Software 72

Feedback Software User Testing Customer Feedback Analytic Tools 72

The Product Coalition

JANUARY 24, 2021

As always, conciseness is a virtue in writing in a product spec, but only to the extent that it makes the spec more efficient and actionable for the audience reading/implementing it. So what goes into a product spec? Through Mural , we get to see a lot of product specs added by users from various companies.

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 94

Data Visualization Customer Experience Customer Feedback User Testing 94

People-First Product Leadership

DECEMBER 20, 2023

Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience. Why redesign?

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Bain Public

NOVEMBER 22, 2019

Over the last 3 years, Bain Public has worked closely with the Canada-based media production and distribution company WatchMojo. During this time, it has been our job as innovative and creative product leaders to help them uncover opportunities, explore pain points, align priorities and optimise their production process.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Bain Public

FEBRUARY 26, 2020

Livescale is a software company in Montreal bringing brands an innovative live video shopping solution to create authentic and engaging relationships with customers. As part of her role at Livescale, she defines product vision, roadmaps and growth opportunities as well as researches and analyzes the market.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

Bain Public

FEBRUARY 3, 2022

Their investment tool helps customers grow and manage funds effortlessly. As part of his role at Timechain, Mario works with leadership to research and analyze the market, and define the product mission, strate gies, tactics which lead to the product roadmap updates and product growth opportunities.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

The Product Coalition

MAY 19, 2020

This is because you can compare current processes to future productivity goals. Are they addressing your pain points adequately? A good way to start with step two is to look at your mission statement, your strategic goals, and your improvement objectives. What have you already outlined as your future goals?

Reporting Tools 78

Reporting Tools Feedback Software Software Review Systems Review 78

Modus Create

APRIL 27, 2020

The modernization of web applications is a core requirement as customers demand high performing and well-designed user interfaces. Our clients have migrated to React for a few reasons: Their legacy app didn’t have the capabilities to support modern browser features and rich user interfaces. You should never be in this position.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. Expansion : Once a user has started to pay for your service , you can focus your attention on growth.

Analytic Tools 95

Analytic Tools Feedback Software Customer Experience User Testing 95

Userpilot

MARCH 13, 2024

You need a robust ideation process to bring the right ideas to life and add more value for your users. TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. You can do this by asking key questions related to product gaps , competitor features, and more.

Data Visualization 96

Data Visualization Weak Development Team User Testing Feedback Software 96

Userpilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? User engagement takes all the best parts of existing funnels and applies relevant modern realities to them for better effect. An engagement funnel is customer-focused. What is user engagement?

Analytic Tools 92

Analytic Tools Feedback Software Customer Experience User Testing 92

Product Solving

AUGUST 26, 2020

Share I am intending to share the results of the survey from two weeks ago next Wednesday and announce some plans for Product Solving moving forward. Subscribe now The main goal you have in building a product is to reduce friction from a process/problem your users currently experience. What happens if you do?

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Alty

FEBRUARY 16, 2017

Need some help with filling it out or creating a custom one from scratch? We’ll need this information to anticipate your users’ preferences and create specific user personas during the design stage. By using those during the design stage, you can make sure that the final product will immediately appeal to them.

Research Software 50

Research Software User Testing Technical Review Data Visualization 50

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? First, you look for opportunities to grow the product. These could be user problems or needs. They are necessary to understand the ‘why’ behind user behavior. Want to see how?

Product Research 94

Product Research User Testing Data Visualization Analytic Tools 94