Customer Feedback Support Training Video 
UX Planet
JUNE 19, 2025
As technology moves beyond flat screens into 3D spaces, designers face a new challenge: creating experiences that users don’t just see, but step into. An immersive world is a digital or mixed space that surrounds the user and feels real. Comfort Zone The area around the user that feels natural and easy to interact within.
Userpilot
SEPTEMBER 2, 2022
When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is customer education? More loyal customers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
AUGUST 8, 2024
A well-defined product strategy contains four key elements – the product vision , target customers , goals , and product initiatives. To create an effective product strategy, you must first study the market to understand your target users and make sense of market trends. There are 11 main product strategy examples in SaaS today.
Centercode
AUGUST 7, 2020
You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Taking shortcuts and cutting corners leads to unpleasant surprises down the road in the form of low star ratings, skyrocketing support costs, and hundreds of RMAs.
Userpilot
JUNE 23, 2024
A surefire way to improve engagement and retention is to focus on solving customer problems. Think about it – what would you do if you needed help but all you got was an incredibly unhelpful customer service agent? That’s what this guide is for, outlining frequent customer service issues and their solutions.
Expert insights. Personalized for you.
57 
Let's personalize your content