Usersnap

JANUARY 20, 2023

Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation. They simplify customer interactions and increase customer satisfaction. Companies can use a knowledge base to help customers access answers to typical client questions.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

JANUARY 19, 2022

Userpilot sends the following data to other apps: user flow data, checklists engagement data, NPS survey data. Enable Userpilot integrations in one click directly from your dashboard with: Segment , Amplitude , Google Analytics , Google Tag Manager, Heap, Intercom , Kissmetrics, Mixpanel. Intercom dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Technical Review 98

Userpilot

JULY 24, 2023

While outbound marketing strategies like email may not be as popular an acquisition method for SaaS companies, it has a fairly good track record in the SaaS marketing space. Net Promoter Score (NPS) : NPS data tells you how likely existing customers are to refer your product to friends or colleagues. Email marketing.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Marketing 94

Intercom, Inc.

MARCH 10, 2020

Zapier: Use Zapier or other workflow automation tools to push relevant comments from your support conversations to a Slack channel so that others internally can readily see customer feedback. Guru: If your support inbox integrates with other apps, build an app that lets your team easily search your knowledge base as they support customers.

Customer Experience 220

Customer Experience Customer Feedback User Testing Feedback Software 220