Userpilot

FEBRUARY 22, 2024

TL;DR SaaS customer support is the process of assisting customers who use your product. Exceptional customer support boosts customer satisfaction and encourages customer loyalty. Userpilot helps you create impactful resource centers and deliver proactive customer service without writing any code.

Feedback Software 77

Feedback Software Analytic Tools Customer Feedback Customer Experience 77

Userpilot

MARCH 25, 2024

Use email marketing to win back churned customers. Book a demo now to learn more! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer attrition? Customer attrition is the loss of customers by a business.

User Testing 82

User Testing Customer Experience Data Visualization Customer Feedback 82

Userpilot

NOVEMBER 24, 2022

A full-blown SaaS knowledge base is the best way to reduce support ticket volume since it makes information readily available to all users. Since investing in customer education initiatives will increase customer satisfaction, it should come as no surprise that it’ll have a direct impact on your bottom line.

Feedback Software 90

Feedback Software Analytic Tools Reporting Tools Data Visualization 90