Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Offering end-user support is beneficial to your business because it helps enhance the customer’s experience, improve customer satisfaction , build product loyalty , and reduce churn.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

DECEMBER 15, 2023

Looking for a good customer satisfaction tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for customer satisfaction on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Customer Satisfaction 52

Customer Satisfaction Data Visualization Analytic Tools Feedback Software 52

Userpilot

MAY 21, 2024

Additionally, the annual churn rate is a critical metric that quantifies the percentage of customers lost over a year, offering insights into long-term customer satisfaction and loyalty. Try Userpilot and Take Your Customer Satisfaction to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer churn?

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 22, 2024

TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Improve customer communication by training your customer service team.

Customer Communications 95

Customer Communications Feedback Software Analytic Tools Customer Experience 95

The Product Coalition

DECEMBER 14, 2019

When one learns to code, the initial steps involve a great deal of experimentation with code writing and debugging. The learning process usually starts by writing the program and then finding all the software bugs and fixing them. It is a cyclic process consisting of two major steps: Coding and Fixing.

Software Review 80

Software Review Research Software Technical Review Weak Development Team 80

Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. The Net Promoter Score (NPS) is a measure of customer satisfaction and loyalty. It helps you track customer satisfaction and loyalty. Here’s why.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Cohort analysis is like having a microscope to examine your users’ journey. Retention analysis : To monitor user return rates to gauge product attractiveness and determine if users are engaged long-term.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

MARCH 16, 2024

Is Chameleon or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 29, 2024

Is Chameleon or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Get a Userpilot demo and drive your product growth code-free. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Proven methods to collect valuable customer feedback , from surveys to social media monitoring. Actionable strategies for improving customer sentiment. Customer review on G2.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Research Software 85

Userpilot

MARCH 16, 2024

Is Pendo or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Pendo and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

TechEmpower - Product Management

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Overall, generative AI is a transformative asset in the software engineering lifecycle, from conception to deployment.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Userpilot

MARCH 16, 2024

Is Appcues or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. TL;DR Product-led growth brings lower acquisition costs, shorter sales cycles, higher retention rates, and more satisfied customers. First of all, PLG strategies use the product as the primary marketing channel.

Analytic Tools 89

Analytic Tools Feedback Software Onboarding KPIs Marketing 89

Userpilot

FEBRUARY 28, 2023

Are UserGuiding and Spekit the most suitable no-code growth solutions available? Or is there an alternative in-app onboarding software that may be better suited to your specific requirements? With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MAY 27, 2024

Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS. Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions. But how do you get customer reviews ?

Feedback Software 93

Feedback Software Analytic Tools User Testing Customer Feedback 93

Userpilot

FEBRUARY 28, 2023

Which tool, UserGuiding or WalkMe, is more suitable for achieving no-code growth? Or, is there a more appropriate in-app onboarding software available that would better suit your requirements? With a multitude of options available on review platforms, selecting the most suitable tool can be difficult. Let’s get started!

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for cohort analysis and it comes with features such as paths, funnels, cohort analysis, and user segmentation analysis. A/B testing : Test and refine strategies for various user cohorts.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 28, 2023

Are you wondering which no-code growth tool to invest your time and money in – UserGuiding or Userlane? Or perhaps there’s another in-app onboarding software that surpasses both? With so many no-code tools available, choosing the right one can be a daunting task. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Such insights enable tailored strategies, potentially boosting conversion rates. Event tracking : To allow you to track user events at each stage of the funnel. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

AUGUST 22, 2022

Looking to build a customer feedback strategy for your business? This post will discuss why knowing what customers feel about your SaaS business is important and how to collect and analyze feedback to keep old customers and generate new ones. Ready to start implementing a customer feedback strategy?

Feedback Software 89

Feedback Software User Testing Customer Feedback Customer Experience 89

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Pendo or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

NOVEMBER 19, 2022

So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. Customer service KPIs measure the performance of customer service teams and customer support management. Improve customer satisfaction. Customer Effort Score.

Onboarding KPIs 91

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 91

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow.

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Partner Success Manager.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Moreover, through customer data analysis, Generative AI crafts personalized recommendations, increasing sales and heightened customer satisfaction.

Generative AI 106

Generative AI Data Visualization Reporting Tools Research Software 106

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Such insights enable tailored strategies, potentially boosting conversion rates.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

FEBRUARY 20, 2024

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions. Are these questions getting the best of you?

Data Visualization 91

Data Visualization Feedback Software Research Software User Testing 91

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Churn prediction : To identify potential churn risks, aggressively re-engage customers, and keep them from leaving. Engagement tracking : To track user behaviors and use trends to optimize engagement techniques.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for cohort analysis and it comes with features such as paths, funnels, and user segmentation analysis. A/B testing : Test and refine strategies for various user cohorts.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Pendo or WalkMe? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Such insights enable tailored strategies, potentially boosting conversion rates. Event tracking : To allow you to track user events at each stage of the funnel. Let’s get started!

Data Visualization 52

Data Visualization Technical Review Analytic Tools Software Review 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Pendo or Userlane? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Looking for the best tool for no-code growth?

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52