Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Refine based on insights.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Ignores other factors, like customer satisfaction.

Framework 98

Framework Feedback Software Onboarding KPIs User Testing 98

Gainsight

APRIL 10, 2023

Digital CS is a key differentiator that can help companies win new business and scale efficiently to get a competitive edge. For example, a customer’s health score can trigger adoption journeys helping them achieve their product goals.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Refine based on insights.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

CardBoard

AUGUST 18, 2023

And then how do you build this discipline into product management so data saves you time by focusing on the things that will really move the needle? Product metrics are quantifiable measures used to track and assess the status of a product. It can help you understand the long-term value of your users.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

ProductPlan

FEBRUARY 18, 2020

Yet product managers generally love what they do and find the role quite fulfilling. However, there’s often a disconnect between aspects of the job that make product managers happy and the metrics upon which they’re judged. When this occurs, product managers must focus on goals unaligned with their passion.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

Pragmatic Marketing

JANUARY 17, 2017

A roadmap is a plan for your strategy that maps out the direction of your product. Ideally, it’s a high-level visual summary that helps product managers get everyone on the same page. A product roadmap isn’t simply a list of features or the backlog. Successful product managers keep the roadmapping strategy high-level.

Roadmap 70

Roadmap Strategy Vision Customer Experience 70