Userpilot
SEPTEMBER 28, 2022
Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.
Userpilot
FEBRUARY 28, 2023
If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.
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Roman Pichler
SEPTEMBER 13, 2022
An effective product strategy is key to successfully create, enhance, and manage a product. There is no point in worrying about the product details and writing user stories if a sound product strategy is missing. But what exactly is a product strategy? A Cyclic Process.
Userpilot
JULY 13, 2023
Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship. Customer satisfaction measures how well a company’s products or services meet customer expectations with metrics such as Net Promoter Score (NPS) , Customer Satisfaction Score (CSAT) , and Customer Effort Score (CES).
Folding Burritos
DECEMBER 4, 2019
I talk to a lot of PMs and I ask them (and everyone who subscribes to my newsletter) the same question: what’s your biggest struggle as a Product Manager? Having put together a fairly popular resource on product prioritization methods, I would’ve hoped the situation to be different. That’s our real job as Product Managers.
Userpilot
FEBRUARY 9, 2023
What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? Use user behavior and product usage data to choose your optimization goals. Let’s dive right in!
Userpilot
AUGUST 13, 2023
A feature prioritization matrix is a product management tool that helps teams decide what features to develop next. The criteria usually revolve around feature importance, like its business or customer value , the resources required to build them, like cost or time, and how much they reflect the organization’s values and goals.
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