TechEmpower - Product Management

MARCH 4, 2024

Generative AI is revolutionizing how corporations operate by enhancing efficiency and innovation across various functions. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact.

Generative AI

Userpilot

JULY 10, 2024

TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. Every customer experience solution focuses on a different aspect of improving customer interactions. Here are the features you can use to boost customer loyalty.

Analytic Tools

Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. Improve customer satisfaction. What makes Alchemer Pulse different from other AI models for customer experience?

Customer Experience

Userpilot

FEBRUARY 25, 2024

Frictionless sign-ups and proactive support are now essential for winning over users. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Also, design your sign-up page to provide a smooth sign-up flow for users. Accessibility features are making UX design more inclusive.

Analytic Tools

The Product Coalition

OCTOBER 20, 2023

The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. 37% of the 4,500 respondents who work in marketing and advertising reported using AI in their work.

Data Visualization

Product Innovation Educators

MARCH 4, 2025

As product managers, we sometimes unconsciously look for evidence that confirms our existing assumptions about customer needs or product direction. An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data.

Artificial Inteligence

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. Best AI SaaS tools: Hotjar. About 73% of U.S.

Analytic Tools

Userpilot

APRIL 15, 2024

The AI chatbots I mentioned above can handle customer queries 24/7 by providing instant responses and escalating complex issues to human agents only when it’s essential. Instead of going through hundreds or thousands of responses manually, you can generate a report automatically. The best part?

Data Visualization

Userpilot

JULY 29, 2024

TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. Customer success software helps businesses boost customer satisfaction, reduce churn , and improve efficiency. What are the benefits of using customer success software?

Analytic Tools

Gainsight

AUGUST 20, 2024

According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity. With 55% already deploying AI for more personalized services, the future of AI in Customer Success isn’t some distant reality—it’s unfolding right now.

Data Visualization

Gainsight

SEPTEMBER 8, 2023

Check out our findings in the Evolution of Customer Success Report: Role Expansion and Compensation in 2023. Here are a few highlights from the report. Customer Success Is a Strategic Imperative Customer Success has come a long way since its inception. But wait, there’s more! Need a TL;DR?

Data Visualization

Gainsight

SEPTEMBER 25, 2023

Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors.

Data Visualization

Userpilot

DECEMBER 21, 2023

TL;DR Customer retention software refers to tools, platforms, or services that foster customer loyalty, retain customers, and keep existing customers satisfied. The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting.

Analytic Tools

Userpilot

JANUARY 16, 2024

ChatGPT can help you make sense of customer demands, thus, allowing you to stay ahead of the curve and design future-proof products. Stakeholder management and communication : Use ChatGPT to generate boilerplate emails and presentations for stakeholders. ChatGPT generates AI-powered product ideas. Cool, right?

ChatGPT

Userpilot

JUNE 17, 2024

Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding. Plus, you get several analytics tools and reports to monitor user behavior and engagement.

Data Visualization

Userpilot

JUNE 27, 2024

Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding. Plus, you get several analytics tools and reports to monitor user behavior and engagement.

Analytic Tools

Userpilot

JUNE 12, 2024

Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding. Plus, you get several analytics tools and reports to monitor user behavior and engagement.

Analytic Tools

Userpilot

JULY 24, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Customer Experience

Userpilot

JUNE 27, 2024

Here are a few tools that can come in handy: Best tool for product growth: Userpilot – This full-stack digital adoption platform lets you design flawless in-app experiences for new users and secondary onboarding. Plus, you get several analytics tools and reports to monitor user behavior and engagement.

Analytic Tools

Userpilot

JULY 28, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Customer Experience

Userpilot

JULY 17, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Customer Experience

Userpilot

JULY 20, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Analytic Tools

Userpilot

DECEMBER 5, 2023

Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven. Here are 8 of the best performance reporting software for your business needs! Hotjar is a well-known heatmap and performance reporting tool.

Data Visualization

Lenny Rachitsky

JULY 9, 2024

I work as a professional prompt engineer and recently published a book with O’Reilly, Prompt Engineering for Generative AI , so I’ll use my prompting skills to see if I can get an AI tool to beat humans at a set of PM tasks. Break these down into categories based on different user groups or aspects of your business.

Reporting Tools

Gainsight

AUGUST 20, 2024

In Gainsight’s State of AI in 2023 report, over 85% of Customer Success and Customer Support teams reported “enthusiastic” adoption of Generative AI. Additionally, 47% of those utilizing AI believe their teams will save time and enhance efficiency by automating redundant tasks.

Data Visualization