Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction. Product analysis with Userpilot. Survey sentiment analysis with Userpilot.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Alchemer Mobile

JUNE 15, 2024

In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generative AI investments. Alchemer Pulse is not one flavor of AI. Shine a spotlight on Voice of Customer (VoC) metrics, at scale. Improve customer satisfaction.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Userpilot

JULY 23, 2024

Here are some of the most common: The Kano model divides features into basic needs, performance features, and delight factors to prioritize based on customer satisfaction. The idea is to focus on the most impactful features that deliver value, ensure customer satisfaction , and create growth opportunities.

Feedback Software 111

Feedback Software Product Research User Testing Customer Experience 111

The Product Coalition

OCTOBER 20, 2023

AI and its subfields, such as machine learning (ML), also identify and predict future behavior based on extant behavioral patterns. The expanding value of AI in marketing A recent survey reveals that the marketing and advertising industry has the highest adoption of generative AI. How is AI used in marketing?

Data Visualization 145

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 145

Userpilot

FEBRUARY 25, 2024

Frictionless sign-ups and proactive support are now essential for winning over users. Predictive analytics are driving business decisions such as product and marketing strategy. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Here are some examples of great sign-up pages.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

APRIL 24, 2025

Someone who thrives in ambiguity and can translate complex problems into clear, actionable strategies. An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders. Experience owning/driving roadmap strategy and definition. Who would be the best fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Modus Create

FEBRUARY 12, 2025

AI wont replace developers, but it will make underperformers stand out AI will evolve from a helpful sidekick to a proactive collaborative pair programming partner. Generative AI will find practical niches, automating repetitive tasks and scaffolding prototypes.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Gainsight

SEPTEMBER 19, 2023

To ensure your customers are not just satisfied but thriving, you need the right tools in your arsenal. Enter the Customer Success Platform, a multifaceted solution designed to empower your team and drive customer satisfaction. Here are five things to look for in a customer success platform.

Data Visualization 52

Data Visualization Generative AI Artificial Inteligence User Testing 52

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. Nearly 85% of marketers now use AI to write content.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

MARCH 5, 2025

It turned out users didnt quite understand how the key features worked. So, using Userpilot, the team at Attention Insight revamped their onboarding strategy to include a resource center, interactive walkthrough, an onboarding checklist, and other UI patterns that point new users in the right direction. Zendesk dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JANUARY 16, 2024

Task ChatGPT with identifying and formulating the best pricing strategy for your industry. Use ChatGPT to understand the motivations, goals, and frustrations of your users. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. Cool, right?

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

AUGUST 15, 2023

A value proposition that explains how the product solves user problems and how it differs from existing options. Go-to-market and pricing strategies that detail your marketing plan and preferred sales process. Online marketing strategies for social media, emails, press releases, etc. Who is your target customer?

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Gainsight

AUGUST 20, 2024

AI’s capabilities in Customer Success range from automating customer interactions to harnessing predictive analytics to foresee and address issues before they escalate. In Gainsight’s State of AI in 2023 report, over 85% of Customer Success and Customer Support teams reported “enthusiastic” adoption of Generative AI.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

APRIL 15, 2024

The AI chatbots I mentioned above can handle customer queries 24/7 by providing instant responses and escalating complex issues to human agents only when it’s essential. Improve the performance of marketing strategies Thanks to AI, generating quality marketing assets is less resource-intensive.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Usersnap

SEPTEMBER 19, 2023

This isn’t just about analyzing “happy” or “sad” emojis – it’s about getting to the nitty-gritty of customer sentiments, needs, and desires. AI steps in with its Sherlock hat on, analyzing every “Wow!” ” and “Meh” faster than you can say “customer satisfaction.”

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Gainsight

SEPTEMBER 25, 2023

Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Gainsight

SEPTEMBER 8, 2023

Advocates for Customers CSMs advocate for their customers within their own organizations, ensuring that customer feedback and needs are heard and addressed. C-Level Roles It’s official: Customer Success (CS) is firmly established at the adults’ table.

Data Visualization 52

Data Visualization Product Research Reporting Tools Customer Experience 52

Userpilot

DECEMBER 21, 2023

(Price starts at $14/month, billed annually) Keap is a customer relationship management (CRM) platform designed for small to mid-sized SaaS companies. Price starts at $159/month, billed annually) Freshworks is a customer service and CRM software strengthened by generative AI. AI-assisted decision making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 24, 2024

A customer experience (CX) manager’s responsibilities include understanding customer needs and pain points, optimizing user journeys, collecting user feedback, and implementing strategies to improve the overall CX. The idea is to deliver an outstanding experience that lives up to user expectations.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JUNE 17, 2024

Product specialists can use it to collaborate with design, marketing , and sales teams to develop, implement, and monitor product strategies. Best tool for CX: Zoho Desk – The cloud-based help desk software by Zoho offers several features, including a ticketing system, customer portal, and reporting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 17, 2024

Additionally, consider gaining professional experience in entry-level customer-facing roles like a sales associate or customer support executive. Being a CX manager means juggling multiple responsibilities, from mapping user journeys to monitoring the impact of customer experience strategies.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Userpilot

JUNE 12, 2024

These vary from customer understanding to release management to tracking product performance , all the while collaborating across teams as well. Here are all the main responsibilities that every product owner has to fulfill: Define a clear product vision and strategy, aligned with the overall goals of the organization.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JUNE 27, 2024

You’ll have to become an expert in certain aspects of the product and outline strategies to enhance those features. Also, you’ll be responsible for working with cross-functional teams to ensure product strategies align with business goals. They also have to stay on top of user behavior and market trends.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

JUNE 12, 2024

Product specialists can use it to collaborate with design, marketing , and sales teams to develop, implement, and monitor product strategies. Best tool for CX: Zoho Desk – The cloud-based help desk software by Zoho offers several features, including a ticketing system, customer portal, and reporting.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 20, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2024

You’ll have to become an expert in certain aspects of the product and outline strategies to enhance those features. Also, you’ll be responsible for working with cross-functional teams to ensure product strategies align with business goals. They also have to stay on top of user behavior and market trends.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Lenny Rachitsky

JULY 9, 2024

I work as a professional prompt engineer and recently published a book with O’Reilly, Prompt Engineering for Generative AI , so I’ll use my prompting skills to see if I can get an AI tool to beat humans at a set of PM tasks. What is your strategy for the next year? ’s capabilities.)

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

JULY 24, 2023

Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy. The mistakes and successes of each company’s business strategy. The Go-To-Market Strategy wheel. Craft your product positioning statement.

Product launches 98

Product launches User Testing Product Research Feedback Software 98

Gainsight

AUGUST 20, 2024

AI’s capabilities in customer success range from automating customer interactions to harnessing predictive analytics to foresee and address issues before they escalate. In Gainsight’s State of AI in 2023 report, over 85% of Customer Success and Customer Support teams reported “enthusiastic” adoption of Generative AI.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52