Intercom, Inc.

SEPTEMBER 21, 2022

And with that explosion in addressable market came an explosion in customer service requests. Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships. This is because they’re vastly superior for both customers and companies.

Research Software

Userpilot

SEPTEMBER 2, 2022

Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. When choosing a learning management software make sure it’s customizable, user-friendly, and easy for you to use.

Analytic Tools

Userpilot

MARCH 4, 2024

For example, features like auto-saving in Google Docs ensure that users can explore different formatting options, edits, and revisions, knowing that their work will not be lost. This security enables more creative and fearless interaction with the software, improving overall user satisfaction.

Data Visualization

Userpilot

APRIL 9, 2024

Gainsight targets customer success and onboarding automation , combining in-app guides with comprehensive analytics and feedback management aimed at enterprises focusing on deep customer insights and product experience improvement. Its application isn’t limited to customer onboarding.

Analytic Tools

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability. Product are products, yes?

Reporting Tools