Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 87

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 80

Data Visualization Analytic Tools Customer Experience Feedback Software 80

Userpilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. For SaaS, the desired action is when a trial user goes to become a paid customer. Use benchmarks to monitor your performance to see how well each stage converts. What is the SaaS conversion rate?

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 91

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption.

Onboarding KPIs 83

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 83

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience.

Feedback Software 88

Feedback Software User Testing Customer Feedback Analytic Tools 88

Usersnap

AUGUST 31, 2019

How will the customers perceive this feedback format? Keep in mind your purpose of getting customer feedback and how that will play a part in your future product development plans, let’s jump into the examples! This is a very easy yet personal way to ask for customer feedback. Amazon Web Service. Confluence.

User Testing 95

User Testing Feedback Software Customer Feedback Data Visualization 95

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Reporting Tools 99

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. Let’s get started!

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

PMLesson's Ace the PM Interview

JUNE 4, 2020

Applicants for positions at Amazon can expect to be asked a set of questions commonly referred to as behavioral interview questions. Amazon puts an enormous emphasis on these questions for their applicants because they really put a serious emphasis on their hiring process and those they decide to hire.

User Testing 87

User Testing Customer Experience Research Software Leadership 87

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. All-in-one tools for product-led growth : Userpilot.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals.

Generative AI 109

Generative AI Customer Communications Technical Review Reporting Tools 109

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

eG Innovations

MARCH 1, 2022

Making Help Desk Teams More Productive is a Priority. When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The answers were revealing.

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

Userpilot

APRIL 30, 2024

Wondering how to properly measure user experience and what metrics to track? Let’s explore what the user experience is, the types of metrics you can use, and how to measure them to improve product engagement. Success Metrics : These evaluate the financial and strategic success of a product. Before the end of a free trial.

Customer Experience 52

Customer Experience Data Visualization Onboarding KPIs User Experience 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 28, 2023

Looking for a good SaaS reporting tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 18, 2023

You can discover what paths your users take the most, and why, along with which paths they avoid or drop off from. In short, user path and product analysis are a necessity for all product managers trying to design a smooth user experience. So let’s look at how you can use user path analysis to your advantage.

Data Visualization 94

Data Visualization User Testing Customer Feedback Analytic Tools 94

Userpilot

NOVEMBER 27, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JANUARY 4, 2024

Usability metrics are the pulse-check for your product’s user experience that lets you know if your SaaS product is user-friendly or not. TL;DR Usability metrics help you understand how users are interacting with your product. But what are these metrics? What are usability metrics?

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 59

Userpilot

DECEMBER 15, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good proactive customer service tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for proactive customer service on review sites, but they don’t make the choice any easier. Let’s compare them!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. What is cross-platform analytics?

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Reporting Tools 80

Userpilot

DECEMBER 5, 2023

Product design is much more than an aesthetic and intuitive UI. Our ultimate guide explores: What exactly product design involves How to design successful products , and Tools that can help you design them. A strong product design ensures alignment with user needs and enhances user satisfaction and retention.

User Testing 70

User Testing Data Visualization Product Research Feedback Software 70

Gainsight

NOVEMBER 18, 2019

More than a quarter of those surveyed are prioritizing CX before the year-end, largely because CX is set to become the most influential factor in customers’ minds as they sort through their options in saturated markets. We can often use these data sets to infer the customer experience by proxy. Customer onboarding and time to value.

Feedback Software 12

Feedback Software Data Visualization Onboarding KPIs B2B 12

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Proactively learn about issues that may affect service delivery down the line. Embedded Domain Expertise for Monitoring.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Userpilot

JULY 31, 2023

In this article, we've picked 15 strategies that will move the needle and help you drive product growth. TL;DR Improving your UX helps to exceed user expectations, increase user satisfaction, and drive retention and loyalty. Perform early usability testing during the UX design process to adapt to customer needs.

Feedback Software 86

Feedback Software Analytic Tools Research Software Customer Experience 86

Userpilot

NOVEMBER 24, 2023

Curious about how you can use Intercom to grow your product ? We also explore an alternative tool that might interest you. We also explore an alternative tool that might interest you. While Intercom is a promising solution, there are better alternative tools in the market. Intercom is a customer service platform.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

NOVEMBER 24, 2023

Curious about how you can use UserIQ to grow your product ? We also explore an alternative tool that might interest you. TL;DR UserIQ is a digital adoption platform used by SaaS companies in a number of ways, primarily for product adoption, product analytics, and user feedback. Let’s dive in. Let’s dive in.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Chameleon is a product adoption platform. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

eG Innovations

APRIL 12, 2022

How to Monitor Your Payment Gateways for Top Performance. Payment gateway outages and slowness have a disruptive effect on e-commerce application performance and ultimately, your business. When customers cannot complete a transaction, it leaves them frustrated and anxious. Payment gateways are complex systems.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52