supported-technologies database-monitoring 
eG Innovations
MARCH 1, 2022
When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The Challenge of Help Desk Teams: Lack of Tools and Visibility. Help Desk vs. IT Support.
Userpilot
OCTOBER 4, 2022
UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.
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eG Innovations
JULY 30, 2021
As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Proactively learn about issues that may affect service delivery down the line. 6 Metric aggregation and service quality indicators.
eG Innovations
APRIL 12, 2022
How to Monitor Your Payment Gateways for Top Performance. When customers cannot complete a transaction, it leaves them frustrated and anxious. Even if it is not an outright outage, customers are wary of a flaky payment experience. What dashboards do SRE teams need to monitor the health of payment gateways? Introduction.
eG Innovations
APRIL 12, 2022
How to Monitor Your Payment Gateways for Top Performance. When customers cannot complete a transaction, it leaves them frustrated and anxious. Even if it is not an outright outage, customers are wary of a flaky payment experience. What dashboards do SRE teams need to monitor the health of payment gateways? Introduction.
Userpilot
MAY 22, 2024
You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.
Userpilot
FEBRUARY 21, 2023
Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.
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