Johanna Rothman

JULY 27, 2023

Customer Support showed me their incoming call and email logs that showed that calls increased 20% and emails increased 25%. They could find the details in their defect tracking system, but they had no idea of the magnitude of the problem, where the problems lay, or how long they took to fix anything. But the development teams?

Software Review 81

Software Review Technical Review Systems Review User Testing 81

Userpilot

DECEMBER 22, 2023

Regularly review your processes and share best practices across the organization to improve research quality and integrity. To see how Userpilot can help you democratize user research in your company, book the demo! In short, this approach ensures that every team, from product to marketing , has direct access to user insights.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

Userpilot

JANUARY 23, 2023

What are customer success OKRs? Customer Success OKRs (Objectives & Key Results) are a goal-setting and progress-tracking framework used by customer success teams. Minimum viable onboarding workshop. This stage is about helping your users become proficient in the features and capabilities of the product.

Feedback Software 97

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 97

B2B Product Management

SEPTEMBER 29, 2023

For example, a B2B software product might help a business to reduce costs, increase sales, and improve customer satisfaction. Initial investment : B2B products must have minimum feature set before customers can begin to use the product. The investment required to start a B2C product is comparatively lesser than a B2B product.

B2C 52

B2C B2B Reporting Tools User Testing 52

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. Kickoff workshops. Kickoff workshop with the Xeropan team. They found the onboarding flow difficult to understand – mainly due to unclear copy. We managed to solve most of the user problems.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60