Userpilot

JULY 22, 2025

Reaching users with the right message at the right time. Personalizing communication based on user behavior. How do you currently segment users for onboarding messages? Based on user behavior and in-app actions. Based on user profile data or persona. We send the same messages to all new users.

Onboarding KPIs 100

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

Userpilot

MAY 27, 2025

Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. Build custom events you want to track in Userpilot.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

MARCH 5, 2025

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Mixpanel – the best cross-platform customer analytics software.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 31, 2024

Different types of product feedback software When we say “product feedback tool,” we may mean various types of software: Survey tools : Tools designed to create and distribute surveys, collect feedback , and analyze responses to understand customer opinions and needs.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MAY 17, 2025

In this guide, Ill share those findings and show you how to use Userpilot to craft seamless, engaging mobile in-app experiences that keep users coming back. When I map that story, patterns jump out that help me understand user behavior better. Tie design, engineering, and marketing research to real user behavior.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Userpilot

APRIL 16, 2025

Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience. Help center software is an umbrella term for tools that help you quickly spot trends in user issues, keep documentation updated, and guide users in real-time.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MARCH 23, 2025

The competition for customer attention in app stores is intense , to say the least. million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). That’s where NPS and user sentiment come in.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Instead, choose actionable metrics that reflect your apps unique value, user behaviours , and business model. Churn rate formula.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Userpilot

MARCH 30, 2025

A successful mobile app must consistently transform fleeting interactions into lasting customer relationships. 4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Userpilot

MAY 28, 2025

This guide will cover nine proven mobile app engagement strategies that can help you turn your fleeting visitors into loyal daily users and boost engagement and retention. With Userpilot, you can design and deploy engaging experiences to guide users across your app, and announce new features. Error messages.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

Userpilot

JUNE 30, 2025

But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention. In this article, we’ll show you how to use video content in your product management strategy to help users learn at their own pace. So, your users always know where to find video tutorials and feature walkthroughs.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools Feedback Software Embedded Analytics 66

Userpilot

APRIL 30, 2025

Your app experience makes or breaks user loyalty: the slightest improvement can boost retention and revenue. Friction points, like confusing onboarding or sluggish navigation, can turn new users into churn statistics. Segment users in Userpilot. Create and customize mobile carousels in Userpilot.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

FEBRUARY 9, 2025

Numbers alone can be misleading higher engagement doesnt always mean user satisfaction. User feedback is valuable , but without data, its just opinions. Session replays and heatmaps show user friction , but they dont explain why it happens. It answers questions like: What do users think about a new feature?

Data Visualization 52

Data Visualization Customer Feedback User Testing Product Research 52

Userpilot

MARCH 30, 2025

Key features explained As I mentioned, Pendo Mobile offers several key features to help businesses improve user engagement , track behavior, and collect feedback. Multi-screen walkthroughs that users can swipe through. Lightweight user surveys embedded in guides. Dashboards. It includes: Carousels. Resource center.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. You must personalize your onboarding journeys based on users JTBDs, goals, and pain points.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

JANUARY 15, 2025

Avoid and reduce bug costs: Most session replay tools can show the exact steps a user took leading up to an error. Enhance customer support: A user session replay empowers your support team to provide truly personalized assistance. Plus, sometimes, users simply don’t know how to best explain their pain points.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 1, 2025

These tools reveal user patterns and pain points, helping you improve flows and create a smoother user experience. Together, operational and behavioral analytics give you a complete view of both your apps performance and your users experience, so you can build smarter, fix faster, and grow with confidence.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Userpilot

APRIL 30, 2025

Additionally, you can invite new users to new launches within the app so they never miss out on valuable updates. Try Userpilot’s Mobile Slideouts to Boost YourApp Engagement Get a Demo 14 Day Trial No Credit Card Required 3. Create slideouts with Userpilot. Localization in Userpilot. Create push notifications with Userpilot.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 66

Userpilot

MARCH 27, 2025

Appcues Mobile at a glance Appcues is a no-code platform that enables product and customer success teams to design in-app experiences like onboarding flows and feature announcements directly inside your iOS and Android apps. Hotspots: Small, interactive icons that direct users attention to specific areas in your mobile app.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66

Userpilot

JULY 10, 2025

When done right, they don’t just boost company revenue , but also help customers unlock more value and grow with your product. Special offer (optional): And finally, converting emails often have a discount or a limited-time offer that creates urgency and encourages customers to act immediately. Userpilot’s upsell email template.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics User Testing 52

Userpilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. Well cover its key features, pricing, and real user reviews. Interacting with customers through Intercom Mobile. No need to build a custom chat solution from scratch.

Analytic Tools 71

Analytic Tools Data Visualization Software Review Feedback Software 71

Userpilot

JUNE 12, 2025

In fact, 40% of customers report significant time savings when creating in-app campaigns for guiding users through new features. 20% of customers also saved time on feedback collection and user onboarding with Userpilot. Try Userpilot ’s staging environment to test safely without affecting real users. Click here.”

Data Visualization 52

Data Visualization Healthcare Onboarding KPIs Analytic Tools 52

Userpilot

JUNE 4, 2025

Without a focused process, you risk chasing vanity metrics, misallocating your teams time, and missing critical user pain points, which leads to frustrated customers, rising churn, and stalled growth. Then, Id create segments to have a better understanding of the different personas in the user base.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software Research Software 71

Userpilot

APRIL 2, 2025

Key capabilities include segmentation, which allows you to group users based on behavior, demographics, or custom properties; custom analytics dashboards, which visualize the metrics that matter most to your team; and screen-level analytics, which show exactly how users interact with each part of your app.

Data Visualization 66

Data Visualization Analytic Tools Embedded Analytics Feedback Software 66

Userpilot

APRIL 15, 2024

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. We cover: Types of customer pain points. How to identify customer pain points. Six common customer pain points. Better customer support. Book a demo now.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Userpilot

NOVEMBER 10, 2022

Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points?

User Friction 98

User Friction Customer Experience User Testing Product Research 98

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Book the demo to find out how! Let’s dive right in!

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

MAY 20, 2024

Wondering how to improve customer retention? The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value.

Data Visualization 105

Data Visualization Embedded Analytics Customer Feedback Analytic Tools 105

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

MARCH 29, 2024

Looking for practical customer journey analytics examples to inspire your own strategy? This guide discusses how customer journey analytics can help you understand customer interactions with your business. Create customer journey maps to outline the challenges and expectations of your customers. Book a demo !

Data Visualization 102

Data Visualization Analytic Tools Customer Feedback Customer Experience 102

Userpilot

MARCH 15, 2024

Want to conduct customer journey visualization but not sure what’s the best way to do it? This article shows you a step-by-step process for collecting customer data and creating easy-to-understand visual maps. TL;DR A customer journey map represents the steps users take when interacting with your brand. User emotions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

AUGUST 30, 2024

What if you could read your customers’ minds? While mind-reading might be out of reach, customer segmentation models are the next best thing. By understanding and grouping your customers based on their behaviors and preferences, you can create personalized experiences that actually engage customers.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Userpilot

FEBRUARY 25, 2024

Using a product with a lot of customer friction is like wearing uncomfortable shoes. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. TL;DR Customer friction is the obstacles that customers face on their journey with the product.

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Do you want to manage customer lifecycle stages effectively?

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103

Userpilot

JULY 27, 2024

Wondering how data-driven customer segmentation can help your SaaS product grow? You will also see different examples of user segments and learn how to implement your segmentation strategies with Userpilot to improve customer engagement. You can then use the data to personalize the onboarding process for various user personas.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Feedback Software 105

Userpilot

MARCH 21, 2024

How do you even know if you have no clue what your ideal customer looks like? That’s why you need a customer profile template. Read on to find out the different types that make a customer profile, how you can create a customer profile template in 5 steps, and some customer profile examples.

Data Visualization 105

Data Visualization User Testing Customer Experience Customer Feedback 105