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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

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System Thinking for Product Managers by Johanna Kollmann

Mind the Product

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. Practical Ways of Understanding Systems. As soon as a system is understood, we can try to change or improve it. Systematic Improvement.

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Improve Your App Ratings By Using Google Play In-App Review API

The Product Coalition

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Thus, custom software development and engineers face the same challenges faced by the market demand. Read the article to know what it is? What is continuous improvement ?

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16 extremely useful Chrome extensions for developers

Usersnap

A couple of months ago, we reviewed the new Firefox browser designed for developers. Since then most of our developers kept Google Chrome as their primary browser. With the built-in developer tools, there seems to be no further need for more tools. 16 of the best Google Chrome Extensions for developers.

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Customer Sentiment in SaaS: How to Measure and Improve

Userpilot

Understand positive sentiment drivers and boost customer loyalty. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Personalize interactions to drive positive customer sentiment. Sentiment analysis helps you: Identify gaps and fix them to improve the customer experience.

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Aligning Product Managers and Product Marketing Managers for Success – Interview With Aatir Abdul Rauf

Userpilot

PMs prioritize product development and functionality, while PMMs focus on market adoption and product desirability. They articulate the value of the product and make it compelling to prospects through messaging and positioning exercises. They can populate existing dashboards or create custom ones to suit their needs.