Centercode

AUGUST 7, 2020

Here’s how running your beta tests with Centercode improves opportunity costs based on your role in the product development process. That means fewer show-stopping issues — and less damage control for your support team. But oftentimes, reactive decision-making ends up costing the time and money you were trying to save.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

SEPTEMBER 2, 2022

But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options. Multi-language support and localization. Native dashboard analytics and reporting.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

ProductPlan

AUGUST 1, 2019

Drip campaigns based on customer behavior can also be developed that prompt additional engagement. These teams can check up on customers to make sure they’re progressing down the adoption path, offering hints, support, training, and webinars to complement existing tutorials and documentation.

Customer Experience 60

Customer Experience Onboarding KPIs Analytic Tools Data Visualization 60