Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 90

Customer Experience User Testing Analytic Tools Feedback Software 90

Userpilot

OCTOBER 31, 2023

As you read through, you will learn the different UX data types and how to measure them. Quantitative UX data is measured and expressed in numbers, such as page views, clicks, time on page, CSAT and NPS scores, etc. Qualitative UX data is non-numeric and focuses on the quality of customer experiences.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Source: Slack notification UX. Source: Calendly notification UX. What are notifications?

Customer Experience 97

Customer Experience User Testing User Experience Customer Feedback 97

Userpilot

MARCH 10, 2024

Feature and event reports help you dive deep into the performance of individual features and custom events. A/B tests help you test two or more variations of UX to find the one that’s better aligned with your users’ preferences. This enables you to find ways to eliminate friction from the UX and improve conversion rates.

Data Visualization 95

Data Visualization User Testing Customer Feedback Customer Experience 95

Userzoom

DECEMBER 5, 2017

The post Supercharge Your Corporate Dashboards With UX Analytics appeared first on UserZoom.

Data Visualization 48

Data Visualization Dashboard UX User Testing 48

Userpilot

MARCH 19, 2024

Feature and events reports. This approach lets you observe user behavior patterns such as retention rates for specific segments, monitor shifts in engagement over the user lifecycle , and evaluate the effects of specific events or updates on different groups. Feature and events dashboard in Userpilot. Funnel analysis.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Customer Feedback 91

Userpilot

FEBRUARY 15, 2024

TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Try Userpilot and Take Your UX Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analytics in SaaS? Event tracking. Event tracking in Userpilot. Funnel analytics. Explorations.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The NPS dashboard in Userpilot is more detailed. What can you do with Appcues analytics?

Data Visualization 94

Data Visualization Analytic Tools Onboarding KPIs Software Review 94

Userpilot

MARCH 12, 2024

User behavior analytics is important because it can help you eliminate friction, optimize your UI/UX , identify patterns, and reduce churn by detecting at-risk customers. You can analyze user behavior through heatmaps, session replays, in-app surveys, funnel analysis , event tracking, and A/B testing. UI/UX optimization.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

FEBRUARY 29, 2024

Feature and events reports. Instead, use product usage dashboards from behavior analytics software such as Userpilot to view all your key metrics in one place. Userpilot’s product usage dashboard. Features and events dashboard in Userpilot. Funnel drop-offs. Retention rate. Churn rate. Funnel analysis. A/B testing.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software User Testing 93

Userpilot

AUGUST 5, 2023

Set up custom events to track user activities. It involves tracking events and metrics and using the insights to make data-driven business decisions. It involves using tools or methods for tracking data and determining the events you need to track. Below is an example of a feature analytics dashboard by Userpilot.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 93

Userpilot

APRIL 17, 2024

Behavior monitoring : Utilize feature tags and custom events to monitor user actions, with a visual dashboard for tracking segment behavior. Analytic dashboards : Keep important metrics at your fingertips with predesigned dashboards. UXCam Product KPIs dashboards. Analyze behavior with Userpilot. UXCam’s pricing.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Amplitude

NOVEMBER 26, 2019

She turns to a saved dashboard in their business intelligence tool. Their tool allows you to calculate events in multiple ways and it allows you to change how they are visualized. Download the UX of Data worksheet. Download the UX of Data worksheet. The less ambiguity, the better. Source: Baremetrics. Cool, looks good.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

FEBRUARY 20, 2023

To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo Dashboard. For example, you could trigger them for users who have completed a certain event without using a specific feature that’s relevant to their use case. Pendo Segments.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Alchemer Mobile

JUNE 4, 2019

Appsee is a mobile app analytics platform that focuses on qualitative data and is designed to help inform UX decisions. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. When a mParticle customer creates an event in their app, the events forward to Apptentive.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

MARCH 25, 2024

In Google Analytics 4, the report, along with the Events Flow report, was replaced with Path exploration. The behavior flow/path exploration diagram consists of nodes representing events, pages, or screens. The wider the node, the more users completed the event or viewed the page. Userpilot dashboard.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

APRIL 14, 2023

This could be via UX patterns like modals , tooltips , walkthroughs , tours , or checklists. By segmenting them, you’d be able to customize their dashboards and give them workout recommendations matching their preferences. A good adoption solution requires an engagement layer for in-app guidance. G2 rating: 4.4

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

APRIL 8, 2021

We’re not going to pretend here you can prevent UX debt. Let’s face it: UX debt, just like technical debt, is unavoidable. Talking about UX debt, under such circumstances, may feel a lot like this: “When your city is getting bombed and someone comes over and tells you you have an ugly bathroom”. Why does UX debt happen?

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Userpilot

OCTOBER 20, 2023

Google Analytics is a versatile marketing tool with in-app event tracking functionality for optimizing website conversions and the user journey inside the product. Userpilot offers analytics , feedback, and user engagement features, including feature tagging, custom event tracking, heatmaps , onboarding flow analysis, and funnel analytics.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Indicative

JANUARY 6, 2021

After… Last month we released features to enable Owners and Admins to edit metadata, configure project-level settings, track monthly event usage, and build confidence in user aliasing. . Check out our latest improvements below: CSV Download for Events, Event Properties, and User Properties. Monthly Event Count Updates.

Data Visualization 116

Data Visualization Customer Experience User Testing Customer Feedback 116

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JUNE 6, 2023

Apart from product teams, product analytics benefit product marketing managers , UX designers , customer success managers, and developers. UX designers leverage product data analytics to understand how customers engage with the product. Feature analytics dashboard. There’s a whole host of analytics metrics that you could track.

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 65

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo dashboard. UX designers – to analyze user engagement patterns and optimize UX. Reports – to track and analyze data on page views, feature clicks, event completion, and Guide views.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

JUNE 26, 2023

Userpilot is a powerful product growth platform that allows you to collect data for tracking product metrics and offers actionable insights with product analytics dashboards. Upcoming updates on features and events analytics dashboard in Userpilot. Collect data on features and events for tracking product metrics.

Onboarding KPIs 80

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 80

Userpilot

OCTOBER 15, 2023

Custom event tracking helps teams track customer journeys and engage them accordingly. When choosing an analytics tool, look out for real-time data reporting, intuitive UI, custom dashboards, integrations with other tools, and flexible pricing plans. Custom event tracking in Userpilot.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 96

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Indicative

AUGUST 4, 2020

Record the major events that could impact your team’s analysis results with our revamped standalone annotations manager. You can also create an annotations widget for any dashboard to showcase a timeline of your team’s key results and milestones. You should notice a snappier, more responsive interface and faster dashboards.

Data Visualization 110

Data Visualization User Testing Analytic Tools Feedback Software 110

Mixpanel

NOVEMBER 8, 2021

One great example was a dashboard aggregation product we developed with a client. With this dashboard aggregation product, we first offered onboarding calls—but, in true product-led fashion, most users wanted to set it up themselves. For us, it was that act of adding at least three tools to their dashboard.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. You can create and monitor different combinations of in-app events , such as hovers and clicks, to analyze user interactions. In addition, it allows unlimited feature tagging, experimentation, event triggering, custom domain hosting , and phone support.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userzoom

APRIL 21, 2020

UX at William Hill is all about understanding the psychology behind customer decisions and designing products that enhance their experience. How did you end up in your current UX role at William Hill? After I finished my psychology degree, I worked in marketing, PR and events for a few years. That’s how I started with UX.

User Testing 93

User Testing Research Software Data Visualization Product Research 93

Reveal

NOVEMBER 20, 2023

Nowadays, it’s not only possible but incredibly efficient to develop software solutions with stunning user experiences, seamless interactions, seamless theming, robust data binding, self-service dashboards, and powerful business intelligence. Saves developers 80% of their time on UI and UX design for app screens.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

Userpilot

MARCH 27, 2023

Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. UX designers use product usage analytics to understand how users engage with the product UI, identify friction and make the user experience more intuitive. Behavioral user segmentation.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JUNE 1, 2022

The goals-signals-metrics process consists of outlining the goals of a product or feature, identifying signals of success, and then building metrics to track on a dashboard. Google’s HEART framework is a method that focuses on improving the UX of your product. Why is the goals-signals-metrics process important for UX?

Onboarding KPIs 96

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 96

Userpilot

FEBRUARY 27, 2024

Start funnel analysis by mapping out the customer journeys for all your user personas , paying particular attention to conversion events at key touchpoints. Tag these events for tracking in your analytics tool. What is particularly important is defining the conversion events. Finding such events could be straightforward.

Data Visualization 89

Data Visualization Analytic Tools Customer Experience Feedback Software 89

The Product Coalition

MARCH 15, 2023

To calculate: How to track free trial conversion rates in UXCam Example of parameters to use to measure free trial conversion rates Add a report to your dashboards in UXCam to easily keep track of the number of users converting from a free trial to a subscription by using custom events.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Research Software Data Visualization 126

Userpilot

FEBRUARY 29, 2024

You can also use event tracking if you want to track multiple events as a group in instances where a process may have multiple events. All these count as multiple events, all within the same process. Product usage analytics dashboard in Userpilot. Product usage analytics dashboard in Userpilot.

Data Visualization 91

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 91

Userpilot

APRIL 19, 2024

Userpilot lets you create and style your NPS survey, add qualitative follow-up questions to get more context, select when and to whom to trigger the survey, localize content through translations, and view all the reports in one dashboard for further analysis. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52