Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

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Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers.

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Let’s dive right into it!

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

OCTOBER 6, 2022

How can product managers use them to develop their products? A FAB analysis explores the interactions between features, advantages, and benefits of a product. The product’s benefits refer to what the user gains from using it as well as how it’s better than its competitors. Dropbox dashboard.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. Dashboard in Heap. Heap segmentation Just like most analytics tools out there, Heap supports user segmentation.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 27, 2023

Why is conducting evaluation research important for product managers? Ongoing evaluation research is essential for product success. It allows PMs to identify ways to improve the product and the overall user experience. ’ of user satisfaction or its lack.

User Testing 98

User Testing Product Research Research Software Feedback Software 98

Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Why is it important? What are its stages?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

SEPTEMBER 10, 2022

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Next, your product team needs to identify the factors that distinguish your product from others. Ultimately, it can help you to drive product-led growth.

Differentiation 98

Differentiation Feedback Software Research Software User Testing 98

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. How can a product analytics tool help you drive product growth?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

AUGUST 7, 2020

But arrange them into ‘outcomes vs outputs’ and hand them over to the product management community, and suddenly everyone is talking about them! If you’re someone who builds a product or products, have to make high level strategic product decisions…this is something you need to be thinking about.

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Product Management Product Manager Feedback Software Customer Experience 123

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. What are product metrics?

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

MAY 7, 2024

Due to its versatile nature, Notion has different user groups. To cater to each of these groups, Notion decided to use branched onboarding instead of a generic onboarding flow. The first step was to trigger the welcome survey below to understand user needs and JTBD. This is where an analytics dashboard comes in.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

OCTOBER 15, 2023

In-app surveys are an effective way to collect user feedback data and language samples that you can use in marketing copy. Segment analysis allows you to understand the behavior patterns of similar user groups. Funnel analysis helps teams identify friction and drop-off points in the user journey. Why is this important?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

The Product Coalition

JUNE 9, 2022

In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? Mobile app metrics to track for Product Manager In the mobile industry, the product manager plays a significant role.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

MARCH 28, 2024

It involves collecting data about user interactions with the product and analyzing it for patterns. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Why is user analytics important for SaaS companies? User retention dashboard in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. Intercom welcome survey example.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

FEBRUARY 26, 2023

While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Mixpanel dashboard homepage.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. Anyone even remotely involved in product management will tell you that! What is A/B testing in product management?

User Testing 52

User Testing Product Research Feedback Software Testing 52

Mixpanel

MAY 23, 2024

As a product manager at Mixpanel, I spend a lot of my time testing and evaluating new features and changes for our product. In this blog, I’ll walk you through the four key phases of product testing I follow—with one being the most important to get right for large launches. Is there excitement for this potential feature?

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

Userpilot

MAY 30, 2024

” Customer satisfaction score (CSAT) : The CSAT score measures how satisfied customers are with your product or their user experience. It consists of a standard 5- or 7-scale option, and the question “How satisfied are you with product/feature/interaction?” Are there product issues that keep coming up?

Product Research 104

Product Research Feedback Software Feedback Loop User Testing 104

Userpilot

NOVEMBER 8, 2023

Understanding how behavioral personas work can be a game changer for product managers. TL;DR A user behavioral persona is a document representing a distinct group of users who share similar behaviors, motivations, and goals. What is a user behavioral persona? a power user). Ready to get into it?

Data Visualization 105

Data Visualization Analytic Tools Research Software Customer Experience 105

Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? Product value is how well your app helps customers achieve their goals compared to competitors. A product value proposition sums up the positioning strategy of the product. How habits impact the value of a product.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Userpilot

NOVEMBER 30, 2022

You can craft welcome screens that capture key information and help you formulate an understanding of why users have signed up and what they’re trying to achieve (their ‘ jobs to be done ‘). Utilize product usage data to help you to understand to what extent user groups are using which features.

Data Visualization 98

Data Visualization Customer Experience Feedback Software Analytic Tools 98

Userpilot

DECEMBER 31, 2022

Analytics tools, like heatmaps and session replays, help you visualize on-page behavior, giving you relevant data on the user experience. NPS surveys are an excellent tool to collect customer feedback and give your digital teams more data on the customer experience. What is digital experience analytics? Google Analytics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. Based on the data you want to collect, you may have to send microsurveys to only a particular group of people.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Mixpanel

MAY 2, 2023

Though our marketing team at the time was reporting healthy acquisition in Google Analytics leading to high numbers of new signups, our product team’s Mixpanel dashboard showed conversion from those signups to paying customers was low. Head right over to our public Mixpanel Marketing Analytics Board and dig in.

Data Visualization 111

Data Visualization Analytic Tools Customer Experience Customer Feedback 111

Userpilot

APRIL 4, 2024

Measuring product engagement involves several steps, such as selecting relevant metrics, generating product analytics reports, collecting user feedback through surveys, and improving the user experience based on these findings. This can help improve user activation and conversion rates. Let’s take a look.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 16, 2023

Product analytics involves collecting, analyzing, and interpreting data about how customers interact with the product post-purchase. It tracks customer experience data to enable product managers to improve the product experience, user engagement, and other business outcomes.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Userpilot

APRIL 25, 2024

Primary market research gathers specific data directly from the target audience using tools like surveys and focus groups, while secondary market research utilizes existing data from various sources to provide broader market insights. For SaaS product managers, market research, including competitive analysis, is crucial.

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Research Software User Testing Data Visualization Market Research 52